Brighton Ford

I would have given 0 STARS if it was even possible. I brought in my truck for ABS light on, Factory recall and bigger tire speed recalibration, 30 hours later no updates or diagnostics. I had to call m I brought in my truck for ABS light on, Factory recall and bigger tire speed recalibration, 30 hours later no updates or diagnostics. I had to call my self to get an update, and still would they would not give me an update. Horrible service, communication. So I walked in to the service asking for my truck, then the Service manager tells me the technicians are working on it, I waited for another hour for them to finish the job. I got the truck back, first right turn outside the dealership, the lights were back like it was Christmas. Horrible experience, and I an not going back. More

I bought a vehicle from Brighton Ford and have returned for service three times since, once for service and twice for recalls. The first time I had a sick grandchild and told them. The tech decide to take for service three times since, once for service and twice for recalls. The first time I had a sick grandchild and told them. The tech decide to take my vehicle for his lunch break. My GPS showed it was parked several miles south of Brighton Ford and had been there for 35 minutes. The last time for a recall I was told that if I had my vehicle to them by 5/26 I would have it back by 6/1. When called on 6/1, I was told it would not be ready until 6/6 or 6/7. When I called on 6/7, I was told that they did not know my vehicle had been at their shop for the past 2 weeks and they had not started on it. Still no idea when I get it back. 0 stars. More

Bought a brand new F-150. By 4,500 miles our truck had burned through so much oil that the pistons were slapping. Ford ignored our concerns even though they found metal in t By 4,500 miles our truck had burned through so much oil that the pistons were slapping. Ford ignored our concerns even though they found metal in the oil. They told us that it was normal to burn oil and that nothing was wrong with the truck. A brand new truck already damaged before the first oil change. Even corporate refused to fix it. They bought it back at a loss to us and listed it for sale without fixing anything. I will never buy a Ford again. More

As a buying customer DOOOOOOOO NOOOOOT purchase a viechle warranty from Brighton Ford. They will do anything in there power to not release my warranty to Lincoln it's all about money with them I said I don't warranty from Brighton Ford. They will do anything in there power to not release my warranty to Lincoln it's all about money with them I said I don't feel comfortable with fixing my car pretty much oh well deal with it attitude with Justin the service manager. I finally got my car back after 3 weeks later, less than a week later my car says service system fault my car won't go into gear Lincoln are good cars mine was great until I took to Ford if I was able to take it to Lincoln it would have been fix properly and I would have had my car in less than a week. More

Bought my used car there, bought a warranty, when i had to take in for repair , the guy at the checkin counter was so rude! Asks...so why are you bringing a Chevy to a ford repair dealership? Well i bough to take in for repair , the guy at the checkin counter was so rude! Asks...so why are you bringing a Chevy to a ford repair dealership? Well i bought it here and the warranty says i have to come here. Made the appointment 3 weeks in advance and they made me wait 8 hours for my car. I so regret buying here. More

Great experience buying a vehicle from Brighton Ford. Mark is a great salesman and Maynard was great at going over the details of the vehicle. Down to earth people that made it comfortable purchas Ford. Mark is a great salesman and Maynard was great at going over the details of the vehicle. Down to earth people that made it comfortable purchasing the vehicle. I definitely recommend this dealership! More

Purchased my car was simple and easy. Friendly staff. Brighton Ford is local with a substantial vehicles to choose from. Very happy with my purchase. Brighton Ford is local with a substantial vehicles to choose from. Very happy with my purchase. More

I've known Josh Mead the owner of Brighton Ford, and also known Maynard for lots of years, so I chose to work with Maynard because he's very professional very polite, and very respectful, so therefore if I e known Maynard for lots of years, so I chose to work with Maynard because he's very professional very polite, and very respectful, so therefore if I ever buy a vehicle there again I will choose to work with Maynard, I will always by my Ford vehicles from Brighton Ford, Brighton Ford is my number one dealer. More

This would be the only Ford dealership i would recommend when buying a truck or car. Don't waste your time dealing with the ford network within Denver, sales people don't care about building any type of rel when buying a truck or car. Don't waste your time dealing with the ford network within Denver, sales people don't care about building any type of relationship with the customer. I would strongly recommend Maynard from Brighton sales team, made it a great experience overall. More

Nice people but poor execution. Promises made but not kept. Then one of the two new trucks we purchased broke down on the way home. kept. Then one of the two new trucks we purchased broke down on the way home. More