Bright Bay Mazda

This Mazda shop caused an issue with my car during an oil change, had me drive there twice after telling me the first time nothing was wrong (I live an hour away), then gave me a loan car that I was required change, had me drive there twice after telling me the first time nothing was wrong (I live an hour away), then gave me a loan car that I was required to return with full gas. But my car was returned with 40 miles used up and nearly empty gas. I felt like it would be good customer service to at least fill up the gas or some compensation considering this issue was their fault. It all felt like a loss and inconvenience for me when I did not even cause the problem in the first place. More

Bought my new Mazda CX-50 from Bright Bay and John Solimita because they were so straight forward and easy. They were 50 Miles from my home and it was so worth the trip because they were so profession Solimita because they were so straight forward and easy. They were 50 Miles from my home and it was so worth the trip because they were so professional, knowledgeable and friendly. I did not feel pressured and got a great deal. I would recommend Bright Bay more than any dealership, More

Nice people I serviced my cx90 and Now my CX5 Which I bought from them You can’t go wrong here again very nice place I never had an issue Thank you Which I bought from them You can’t go wrong here again very nice place I never had an issue Thank you More

Friendly, honest, & easy. We went, we test drive, and now I’ve got a great new car I love We went, we test drive, and now I’ve got a great new car I love More

Tom was a professional, knowledgable and friendly. I did not feel pressured and got a fair deal. I would recommend him and Bright Bay I did not feel pressured and got a fair deal. I would recommend him and Bright Bay More

John was very helpful and pleasant while I was trying to figure out what color and style I wanted. He was very patient! figure out what color and style I wanted. He was very patient! More

I brought my Mazda into Bright Bay Mazda for an oil change and tire rotation, and the experience was excellent from start to finish. Since I opted into the full maintenance package at the time of my le change and tire rotation, and the experience was excellent from start to finish. Since I opted into the full maintenance package at the time of my lease, the service was completely free — and it's been a great value, taking the stress out of routine upkeep. The staff was friendly and professional, checked me in quickly, and had me in and out faster than expected. My car has been running smoothly since, and the waiting area was clean and comfortable throughout. It's clear the team at Bright Bay Mazda takes pride in doing things right. I'd definitely recommend the maintenance package to anyone leasing a Mazda — it's convenient, reliable, and a smart way to save on service costs. I'll keep coming back for all my future visits! More

Very pleased with everyone who works here. In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed In the past, we had not very pleasant experiences at other dealerships and were cautious when car shopping. At Bright Bay Mazda we felt very welcomed. We went there without an appointment looking for a used 2023 CX-5 and Austin was very helpful and showed us the options. The car I liked had a deposit at the moment so we had to wait and see whether it would be purchased. Austin kept us updated on the status of car and answered all our questions. The person who left the deposit went with a bigger car so we went back for a test drive. Austin wasn't there and we were helped by Richard. Again, we didn't make an appointment (not very responsible) and just drove there unannounced. Austin had a day off so Richard showed us the car and I had a test-drive. The paperwork didn't take long at all. Everything was explained - deposit, rates, fees, monthly payments. We scheduled the car pick-up because I need to sort out my insurance since it was Labor day and our agent wasn't responding. At the pick-up day we went earlier and Richard and Austin made sure we can finish all the paper signing as soon as possible even though there were other customers. Everything went well and now I have the car I really wanted. It was such a nice experience. Highly recommend Bright Bay Mazda! More

The salesman was extremely professional and helpful with our decision to lease the cx30 2026... our decision to lease the cx30 2026... More

I like that I received a video of the car inspection but it did not come until after I left the dealership. While I was waiting, no one came to check if I had any concerns which is what I was expecting. Ot it did not come until after I left the dealership. While I was waiting, no one came to check if I had any concerns which is what I was expecting. Otherwise, greeted promptly when I arrived and I like the video. More