Boniface Hiers Kia
Melbourne, FL
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1,100 Reviews of Boniface Hiers Kia
I was shopping for a new Kia. I needed a car with better gas milage. Several of my friends have bought from here in the past and said that they wont go anywhere else. They told me to ask for a sales Manager gas milage. Several of my friends have bought from here in the past and said that they wont go anywhere else. They told me to ask for a sales Manager that is no longer there. I met Mr. Personality (Mattix) instead. WOW what a mistake that was. Maybe it was how I was dressed, not sure, but seemed like he couldn't have been bothered by me. He left me several times to see about other people. Thats not Good business!! I guess he thought I couldn't afford the car, not sure. I was highly disappointed with my visit, mostly since my friends bragged about how they were treated. I went to Orlando Kia instead where I was greeted warmly and bought a Kia Optima Hybrid. Boniface Hiers needs to take a STRONG look at whos running thier dealership. More
After looking around for a fuel efficent, small car for my daughter, I ended up at Boniface-Hiers Kia. What a disapointment! Poor comunication, rude talk where I sat with my daughter. This place should b my daughter, I ended up at Boniface-Hiers Kia. What a disapointment! Poor comunication, rude talk where I sat with my daughter. This place should be turned upside down and start over. NEVER AGAIN! More
My experience with Mike was effortless fo me. He listened My experience with Mike was effortless fo me. He listened to my needs and then delivered exactly what I wanted in the way of dependable transportatio My experience with Mike was effortless fo me. He listened to my needs and then delivered exactly what I wanted in the way of dependable transportation. He was kind, courteous, and a true professional with an outstanding attitude to "get the job done right the first time". I certainly will recommend Michael to all my family,friends and neighbors. I must say in closing that it was the best new purchase car experience I have ever received. He is a credit to the dealership and they certainly could use more employees that take the lead like Michael did. Hats off to Boniface Hers to hire such an outstanding young man to lead me through the puchase process and actually make it a pleasurable experience. Sincerely James Reid Jones More
Fantastic experience!! We had heard some bad reviews about Boniface-Hiers but decided to take a look anyway, and we are glad we did!! We already knew what we wanted in a vehicle and the price we wanted about Boniface-Hiers but decided to take a look anyway, and we are glad we did!! We already knew what we wanted in a vehicle and the price we wanted to pay when we went in, and Kyle Ashley and his manager (who by the way was TERRIFIC also) worked hard to get us exactly what we wanted. They also gave us a more than fair offer on our trade in, and even shared their lunch with us. Then we went to finance and worked with Bob Digiacomo on ironing out the details. He got us a payment amount for less than we expected for a shorter term!! Thanks for making our car buying experience a great one!!! Keep up the good work, and Bob, you earned your cookie!! Phil & Carol More
Wasted two hours of our time before admitting they would no budge on price. They had MSRP of car inflated by $3,000 and tried to justify it! Then while discussing price another sales person came an took ke no budge on price. They had MSRP of car inflated by $3,000 and tried to justify it! Then while discussing price another sales person came an took keys, 30 minutes later they said, "The car is sold". Hows that for disrespect! The GM then WAS PROUD to tell a story about a lady customer that they did this to here 4 ! times. Dose this tell you aabout this dealer? Think I would buy from then? More
Very interested in what means the most to the customer and making that happen. I totally would recommend this dealer and Mike H in sales, for a new car or for that matter a used car. I could not be happ and making that happen. I totally would recommend this dealer and Mike H in sales, for a new car or for that matter a used car. I could not be happier with my experience with them. More
I stopped into research KIA Forte coupes as I had been looking at Honda Civics initially. I researched online but I still had to sit in one to get the feel of the car. I talked to Mike Honaker about wha looking at Honda Civics initially. I researched online but I still had to sit in one to get the feel of the car. I talked to Mike Honaker about what I was looking for etc. He gave me many details about the car and was quite knowledgeable about all of their inventory. During the test drive he showed me what the car could do, then I took the wheel - Honda was out of the picture! The didn't have exacatly what I wanted (gray w sunroof)so he searched other dealerships (as did I online) but there weren't any in FL. He was able to find a silver one at the price we agreed on and I picked it up 2 days later. I love the car (although I bought it thinking my daughter will end up with it!). Mike has been helpful after the sale too (I've had a few dumb questions about the car, a lot of gadgets to keep track of - but that's part of the fun). If you're looking for a car, stop in to see Mike before buying. I think you'll be surprised. He listened and didn't pressure me into a car I did not want. More
I had been a client of the service department here for sometime. I went in for an oil change and decided to take a look at the 2011 Kia Optimas. I has no intention of purchasing a vehicle, I just wanted sometime. I went in for an oil change and decided to take a look at the 2011 Kia Optimas. I has no intention of purchasing a vehicle, I just wanted to take a look at them. Mike Honaker, was the sale person that approched me and he gave me some information about the car. After talking with me about the vehicle, he went and found one that had everything. There was no pressure (secretly I was already considering trading in my Mazda, but he did not know that.) We went for a test drive and aI told him that if they could get the price where I wanted it, I would buy the car. Needless to say, I left with a brand new Optima. More
My wife and my daughter visited many dealerships looking for a car in the Kia Forte Koup class of vehicles. At the time they (and I) did not know about the Forte, and were unknowledgeable of Kia as a manufa for a car in the Kia Forte Koup class of vehicles. At the time they (and I) did not know about the Forte, and were unknowledgeable of Kia as a manufacturer. Although their experiences with the 4-5 dealers were not horrible, they were far from positive. A few days following I went out with them to re-visit the same dealerships and test drive the car’s my daughter had selected. We had narrowed the list down to 2, but we were not happy with the pricing, the warranty or the experience. After almost giving up, we decided to check one more dealership just to see what they had. That was the best decision we had made all week. After visiting and discussing cars with Randy Hennis at Boniface Heir Kia, and dragging my daughter out of the Forte Koup, we went home and did some “homework”. By the way Randy’s attitude and demeanor made us feel very comfortable. He did not pressure us and answered every question we had. There were no “smoke and mirrors” with Randy. If he did not know the answer, he made a note, and got back to us with the correct answer. After going back to meet with Randy, we sat down and openly compared notes, figures, and option. Randy was great during the entire experience, and our calculations were never off by more than a few dollars. Needless to say my daughter fell in love with the forte Koup, and she hasn’t stop smiling. Randy made us feel like family, and that he truly cared about helping us. More
After extensive internet searching, I found the prices quoted by this dealer for new KIA Souls were the most legitimately competetive. After sending in an online inquiry, I was promptly contacted by sales quoted by this dealer for new KIA Souls were the most legitimately competetive. After sending in an online inquiry, I was promptly contacted by salesperson Karl Jansons who was eager to answer any questions. After asking several questions to make sure that I wasn't going to get some bait and switch, I scheduled an appointment with Karl to view the car (I later found out he had come in on his day off for the appointment). Karl worked hard to get me the best rate he could and to make sure I received any available incentives and rebates, after which we made a fair deal. I was pleasantly surprised by Karl's no-pressure sales approach and he never tried to push me into anything other than the Soul I came to see. After agreeing to a deal with karl I was transitioned to the finance person Michael Tinerella. As I had heard horror stories about high pressure finance people forcing unwanted add-ons onto the contract, I went into this phase very guarded. To my relief Michael was very straightforward and helpful. I walked into the process with an approval in hand for financing and Michael was able to get me a better rate with no hidden costs. He did explain the benefits of several of their warranty and coverage products, but he never tried to push me into anything I didn't want. Overall, I am very happy with my entire experience at this dealer and feel that I got a good deal on a qualty car. More