Boniface Hiers Kia

The initial experience was pretty good from Frank G. However, two days after purchasing, Frank called and said they got me a better rate. After getting there, of course Frank was not there, so Sean said However, two days after purchasing, Frank called and said they got me a better rate. After getting there, of course Frank was not there, so Sean said that was a mistake and mischarged me for the gap insurance. Of course I signed without looking. They changed the bank, increased the rate and they added a $100 finance charge. After reviewing the two documents I called back to talk with Sean, the so called Sales Manager. What an xxx. He treated me with disrespect and laid down a buch of bull. When I asked to talk with his supervisor, he said he's the man, was arrogant, and rude when he said I would have to talke with the owner Mr. Hiers. Like I will even be able too, but I will try. Lesson learned READ EVERYTHING and don't trust SEAN M. DONNELLY! More

This is the most dishonest dealership I have dealt with in 35 years of buying cars. After waiting for them to complete our paperwork for 2.5 hours, they told me at the very last minute that I would have t in 35 years of buying cars. After waiting for them to complete our paperwork for 2.5 hours, they told me at the very last minute that I would have to finance with them at a 2% higher rate than I had an approved loan for or I would have to pay an additional $1000. I had told them over the phone, and again when we signed the sales contract that we had our own financing. No one mentioned the finance requirement until 5 minutes before we were ready to leave with the car we had selected. This is a classic case of contract fraud (A false statement of a material matter which is willfully made with an intent to deceive) that I plan to report. I have never been more angry or upset with a sales person in my life and I will strongly recommend to everyone I talk to that they avoid this dealership. More