Boniface Hiers Kia

My wife and my daughter visited many dealerships looking for a car in the Kia Forte Koup class of vehicles. At the time they (and I) did not know about the Forte, and were unknowledgeable of Kia as a manufa for a car in the Kia Forte Koup class of vehicles. At the time they (and I) did not know about the Forte, and were unknowledgeable of Kia as a manufacturer. Although their experiences with the 4-5 dealers were not horrible, they were far from positive. A few days following I went out with them to re-visit the same dealerships and test drive the car’s my daughter had selected. We had narrowed the list down to 2, but we were not happy with the pricing, the warranty or the experience. After almost giving up, we decided to check one more dealership just to see what they had. That was the best decision we had made all week. After visiting and discussing cars with Randy Hennis at Boniface Heir Kia, and dragging my daughter out of the Forte Koup, we went home and did some “homework”. By the way Randy’s attitude and demeanor made us feel very comfortable. He did not pressure us and answered every question we had. There were no “smoke and mirrors” with Randy. If he did not know the answer, he made a note, and got back to us with the correct answer. After going back to meet with Randy, we sat down and openly compared notes, figures, and option. Randy was great during the entire experience, and our calculations were never off by more than a few dollars. Needless to say my daughter fell in love with the forte Koup, and she hasn’t stop smiling. Randy made us feel like family, and that he truly cared about helping us. More

After extensive internet searching, I found the prices quoted by this dealer for new KIA Souls were the most legitimately competetive. After sending in an online inquiry, I was promptly contacted by sales quoted by this dealer for new KIA Souls were the most legitimately competetive. After sending in an online inquiry, I was promptly contacted by salesperson Karl Jansons who was eager to answer any questions. After asking several questions to make sure that I wasn't going to get some bait and switch, I scheduled an appointment with Karl to view the car (I later found out he had come in on his day off for the appointment). Karl worked hard to get me the best rate he could and to make sure I received any available incentives and rebates, after which we made a fair deal. I was pleasantly surprised by Karl's no-pressure sales approach and he never tried to push me into anything other than the Soul I came to see. After agreeing to a deal with karl I was transitioned to the finance person Michael Tinerella. As I had heard horror stories about high pressure finance people forcing unwanted add-ons onto the contract, I went into this phase very guarded. To my relief Michael was very straightforward and helpful. I walked into the process with an approval in hand for financing and Michael was able to get me a better rate with no hidden costs. He did explain the benefits of several of their warranty and coverage products, but he never tried to push me into anything I didn't want. Overall, I am very happy with my entire experience at this dealer and feel that I got a good deal on a qualty car. More

Randy contacted me after I did an online search. He was very nice and most of all not pushy like most car salesmen. He took care of me, answered all my questions in a friendly and timely manner. The parts very nice and most of all not pushy like most car salesmen. He took care of me, answered all my questions in a friendly and timely manner. The parts manager, Tommy, was very nice as well. I definitely would recommend Randy to my friends, which I have done. More

When I went to buy my daughters car I found Joel Rhodes to be a very well educated salesperson at Boniface Heirs. He was able to answer all my questions about the car that I was hoping to buy. He was abl to be a very well educated salesperson at Boniface Heirs. He was able to answer all my questions about the car that I was hoping to buy. He was able to find a car that would suit her needs as a teenage driver. I found him very personable and easy to communicate with. More

This dealership was wonderful! I had a great experience and they made sure we were satisfied with our purchase. They explained everything and answer all questions. We were treated like family! I would reco and they made sure we were satisfied with our purchase. They explained everything and answer all questions. We were treated like family! I would recommend them to anyone searching for a vehicle. I went there not knowing what I wanted and got an affordable and great vehicle with a great warranty! More

After doing some online research I visited Boniface Hiers Kia to purchase my first car. I wasn't sure what to expect after hearing horror stories about sleazy used car salesmen, and knowing my credit wasn't Kia to purchase my first car. I wasn't sure what to expect after hearing horror stories about sleazy used car salesmen, and knowing my credit wasn't perfect. Once I got there I met Randy Hennis, he was the epitome of what you want in a salesman. He listened first to what I wanted and then helped me to find the perfect car to fit both my wants and price range. The entire team at Boniface Hiers bent over backwards to find me the perfect car, I couldn't have been happier with the entire experience. I strongly recommend this dealership to anyone looking for a great car. More

Do not go here!! They are horrible. I hear they are under investigation for fraud etc. I tried to get my car serviced under warranty and they took one look under the hood and said, "oh you have an after-mar investigation for fraud etc. I tried to get my car serviced under warranty and they took one look under the hood and said, "oh you have an after-market cold air intake. We can't even touch this car. There is nothing we can do." I later learned they told the initial owner the same thing which is why that owner traded in the car. I took the car to the next closest Mazda and was treated exceptionally well and they didn't even mention the after-market intake as a possible problem. I hope that Boniface-Hiers closes down or gets a whole new staff, an honest one! More

On 9/22/2002 we purchased a new Kia Sedona van from Boniface-Hiers. On 5/8/03 we purchased their "Full Circle" 10 year extended warrantee explicitly covering corrosion of upper body metal and undercarr Boniface-Hiers. On 5/8/03 we purchased their "Full Circle" 10 year extended warrantee explicitly covering corrosion of upper body metal and undercarriage from date of manufacture. (details and photos at http://closewaters.com/kia/ ) I phoned them with a rust claim, was told they needed to inspect it and takes photos (despite the warrantee stating that no inspections are required), visited the shop 3 times, had the rust inspected by their body repair subcontractor on-site, phoned them, and wrote them a letter on July 14 including a copy of the preliminary estimate from my body shop for $1836.55 for a minimal repair. They never once responded until I called Neil Huhta, the general manager over 4 Boniface-Hiers dealerships. Neil immediately said my claim was not valid because I had failed to report the rust quickly enough, though no such requirement exists in my warrantee contract. The dealership, Boniface-Hiers Kia in Melbourne, still refuses to honor the extended warrantee they sold us. After Scott Rodes and Randy Hennis made numerous excuses in contradiction of the written warrantee contract I had, Scott and Neil now want to refund what I paid for the warrantee instead of honoring the contract. Of course this is unacceptable as there is no provision in that contract for such a refund. We filed a complaint of fraud with the State of Florida and I'll take it to court if they don't honor their contract. They fail to honor warrantees. They lie. They delay. They fail to respond. More

Fair and friendly people who are not pushy and eger to help make a deal for me and My Daughter, She got a great car at a payment She can afford. help make a deal for me and My Daughter, She got a great car at a payment She can afford. More

as a woman was hesitant in buy a car buy myself but after talking with the salesman Pete mattix on the phone he made it seem easy. when i came in to pick up the car it was cleaned and waxed as promised and e talking with the salesman Pete mattix on the phone he made it seem easy. when i came in to pick up the car it was cleaned and waxed as promised and even had a full tank of gas. It was a very pleasant buying from this dealership everone from the salesman to the salemanager went out of there way to make sure that i was satisfied. would recommend this dealership to everone i talk to. shannon More