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Bob Smith Toyota

La Crescenta, CA

4.2
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

July 21, 2022

All of the staff was friendly and welcoming. Since I arrived I was greeted with a handshake and a smile. Their sales team went beyond their way to meet my requests. Overall, I am happy I set More

by Raflopez18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Jul 22, 2022 -

Bob Smith Toyota responded

We appreciate the review. Thanks for taking the time. Please reach out if you have any questions! We look forward to serving you again soon!

July 18, 2022

fantastic service and very easy to work with. would definitely buy a car from bob smith again More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Nolan
Jul 20, 2022 -

Bob Smith Toyota responded

Hi Cat, that’s wonderful to hear. Thanks so much for leaving us a review and for the kind words about our service! We really appreciate your business. We look forward to seeing you again in the future! Please reach out if you have any questions and have a great day!

July 09, 2022

For sales and leases, please see. Young. He is amazing. Very knowledgeable, helpful and polite. More

by Richdrummond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lee
Jul 11, 2022 -

Bob Smith Toyota responded

We really appreciate the kind words about our team, Rich! Thank you for your business and we look forward to your next visit with us.

July 09, 2022

I talked with John Smith over the phone and he was so great to work with. Not only was he able to land me a great deal on the vehicle I was looking at but made the process so easy for me. I would strongl More

by DONI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith, Antonio Zelaya.
Jul 11, 2022 -

Bob Smith Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. We'll be sure to let John know about your fantastic experience and compliment. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again. Enjoy the new ride!

July 08, 2022

We have followed the Bob Smith family of dealerships for over 50 Years. VW in Hollywood, Toyota in La Crescenta now, As long as they will not sell YUGOS or TRABANTS, they will get our Business! A+ family bu More

by jean-louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Jul 11, 2022 -

Bob Smith Toyota responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. We are happy to be your go-to dealership for so many years! We look forward to our next opportunity to work with you. Have a great day and safe travels!

April 14, 2022

They are great! Quick and reliable, thorough, and honest! Best experience I’ve had in leasing a vehicle. Highly recommended! More

by Teri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Smith, Jesse, Todd
Apr 15, 2022 -

Bob Smith Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

March 31, 2022

I've been coming to Bob Smith for service for years and they have been consistently great. The instances with breakdowns (i.e. service taking much longer, unfriendly cashier staff) are way in the past and More

by daniel.tschopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg - Service Dept.
Apr 01, 2022 -

Bob Smith Toyota responded

Daniel, thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

March 28, 2022

This is a very tough market for buyers and sellers. Bob Smith Toyota was able to get us a vehicle for a price that worked for all of us. Reasonable deal under these circumstances. Plus a full tank of g More

by tombruehl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Antonio
Mar 29, 2022 -

Bob Smith Toyota responded

Congrats on the new car! Thanks for choosing us and we hope you'll consider working with us again. Feel free to reach out if you have any additional questions and we'll be happy to answer them.

March 25, 2022

I've used the Bob Smith Toyota service department exclusively for several years now. Everyone there is very friendly, professional and hard working. I'm always happy when I drive away and would not More

by Mike_l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
Mar 28, 2022 -

Bob Smith Toyota responded

Thanks for the kind words, Mike! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

March 24, 2022

My visit for oil change etc was efficient and timely. My service advisor excellent and very friendly. Thank you More

by salsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
Mar 25, 2022 -

Bob Smith Toyota responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

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