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Bob Smith Toyota

La Crescenta, CA

4.2
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

September 11, 2022

Great communication and patience from our salesman Tom. Dealership was able to work within our budget to find an affordable used car for our son. We have bought many cars throughout the years from Bob Smit More

by johnandminthia
Recommend Dealer
Yes
Employees Worked With
Tom Moratto
August 29, 2022

OMG! First let me say this was the best experience I’ve EVER had with a dealership. Starting with John Smith helping me to find a car and putting down a More

by vadame8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smith, Tom Moratto
Aug 30, 2022 -

Bob Smith Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us and that you had a stress-free buying experience with Tom Moratto. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

August 29, 2022

Extremely friendly and helpful. They were attentive to the type of car I was looking for and gave a great price. Highly recommended. The staff was personal and knew the car backw More

by mrtheovonjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, John, Mike and Todd
Aug 30, 2022 -

Bob Smith Toyota responded

Thanks for the 5-star review and we're happy that we were able to provide a high-quality car buying experience! We'll be sure to pass along the compliment to Jesse and let them know that they were awesome to work with. Please feel free to reach out if you have any more questions as we'd be happy to answer them. Thanks for your time and have a great day!

August 29, 2022

Jesse was great to work with! He helped explain the differences between the different cars in my budget. More

by sw1327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Todd
Aug 31, 2022 -

Bob Smith Toyota responded

Hi, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to seeing you again soon!

August 26, 2022

sako the salesman was great took over a deal with me that was started by someone else, he and the general manager worked with me and all were happy. More

by brandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sako
Aug 29, 2022 -

Bob Smith Toyota responded

Brandi Thanks for your awesome review. We're happy that Sako provided you with fantastic service during your time at our dealership. We hope to see you again in the future. Please reach out if you have any questions as we'd be happy to answer them.

August 20, 2022

We have always received excellent service at Bob Smith Toyota! We have taken our old Camry's to be serviced for 15 years. They are always honest in their assessment and recommendations. On Friday we bough More

by mr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Tom and Todd
Aug 22, 2022 -

Bob Smith Toyota responded

Thanks for your amazing review. We're glad to hear that we were able to get you into a vehicle that you love. We'll be sure to let John, Tom, and Todd know that they did a fantastic job with the entire buying process and were able to make your buying experience stress-free! Please do not hesitate to reach out should you have any questions, as we'd be happy to answer them. Thank you for your time and have a great day!

August 08, 2022

The dealership is clean, the staff is warm and welcoming, not at all suffocating. The process was quick, respectful and clear. Mr. Lee was efficient and respectful. I had a great experience. I would recommen More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lee
Aug 09, 2022 -

Bob Smith Toyota responded

Jackie, Thank you for the great review! We are pleased to hear that you loved visiting our dealership and received amazing service while you were there. Our service technicians aim to make sure that every service is completed quickly and effectively. Please reach out if you have any more questions and we look forward to working with you again in the future.

August 03, 2022

The experience was as good as can be when buying a car. Thank you. A great salesperson. She deserves a raise! More

by Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estela Caudillo
Aug 08, 2022 -

Bob Smith Toyota responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

August 01, 2022

increible amabilidad nos hicieron sentir en familia todos los vendedores se diregen a ti con una sonrisa estamos muy agradecidos a la vendedora Estela Caudillo por su gran amabilidad gracias gracias estela. More

by chagollacon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estela Caudillo gracias
Aug 02, 2022 -

Bob Smith Toyota responded

Thank you very much for the 5-star review!

July 27, 2022

Great customer service, Young Lee assisted me in trading in my Camry and getting a 2022 Rav4 Hybrid. It is a great experience to get excellent customer service. More

by CesEsg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Lee
Jul 28, 2022 -

Bob Smith Toyota responded

So glad you had a great experience. We're glad to help you find a vehicle that you love. We hope it brings you years of safe travel. Hope you have an amazing day!

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