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Bob Smith Toyota

La Crescenta, CA

4.2
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

August 26, 2020

Superb Service, completed on time. We always appreciate the great service experience that we get from Bob Smith Toyota. Looking forward to continued dservice visit for my new RAV-4. More

by Tommy TWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, the Service Manager
Aug 27, 2020 -

Bob Smith Toyota responded

Tommy, Thank you for choosing us to service your Toyota RAV-4! We really appreciate your business and look forward to working with you again in the future!

August 24, 2020

I always have confidence in getting great service when I take my car in to Bob Smith Toyota. Alex is a great guy, very personable and very optimistic about your car. I always come away feeling like he reall More

by Macsart2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex L.
Aug 27, 2020 -

Bob Smith Toyota responded

Thank you for taking the time to share your experience and for the kind words about Alex--he sure is great! We appreciate your business and your loyalty to our dealership!

August 02, 2020

Service results Took my car in for a regular service but there were problems. Problems identified and fixed to satisfaction. However, costs were very high! Could ha More

by rubidr62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burkhalter
Aug 05, 2020 -

Bob Smith Toyota responded

Thank you for taking the time to share your experience and your feedback. We assure you that our prices are competitive with other dealerships and auto shops in the area. We appreciate your business and look forward to working with you again!

August 01, 2020

Went in for my maintenance required light. Got a ride home via Lyft through them. Took a couple hours. Friendly and safe. Everyone was great. More

by addynormal
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 05, 2020 -

Bob Smith Toyota responded

Addy, We are happy to hear about your pleasant experience with us! Thank you for your business and we hope to see you soon!

July 30, 2020

Excellent Service They really know how to take care of the customer. I haven't been going there very long, but I feel confident that my truck is being well taken care o More

by a.gemofagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Little
Aug 05, 2020 -

Bob Smith Toyota responded

Thank you for the 5-star review! We appreciate your business and hope to work with you again in the future. Safe travels!

July 29, 2020

Great Service I have had a great experience with them the last two times I brought my car there. They have great customer service and everyone there is very courte More

by Mohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garet, Liz, and sales supervisor who helped me get my car after hours.
July 18, 2020

Understanding Staff & Great Service One of the best customer service experiences I have had. The representative was very knowledgeable of the type of issue I had with my car, and knew ex More

by Larisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 21, 2020 -

Bob Smith Toyota responded

Thank you for choosing us to service your vehicle and for taking the time to share your experience, Larisa! We truly appreciate your loyalty and your business. Please let us know if there is anything else we can help you with!

July 14, 2020

Recent car purchase Recently purchased a car from Bob Smith Toyota. Thanks to Haik, Estela and Todd for making it a pleasant experience. My family and I have been coming More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haik Ketsoyan, Todd Rankin and Estela
Jul 16, 2020 -

Bob Smith Toyota responded

Robert, We appreciate your business and you taking the time to share your experience. Thank you for your loyalty and we hope you're enjoying your new vehicle. Safe travels!

July 12, 2020

Honestly best experience ever with a car service. Usually I go to Glendale and they are ok but here at Bob Smith Toyota La Crescenta they treat me like a queen. On time, professional. I would definitely go b More

by Giani
Recommend Dealer
Yes
Employees Worked With
Emily
Jul 13, 2020 -

Bob Smith Toyota responded

Giani, Thank you for taking the time to leave a review! We appreciate your business and look forward to working with you again. Safe travels!

July 11, 2020

Good Experience- Greg was very helpful with our check up and recall. We were offered a free rental since car would be there overnight which was nice. Always a good experience here with all the employees. More

by mmaluch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 13, 2020 -

Bob Smith Toyota responded

Thanks for the awesome review! We appreciate your business and look forward to working with you again soon!

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