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Bob Smith Toyota

La Crescenta, CA

4.2
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

November 04, 2020

Bob Smith Toyota has a wonderful service center, with knowledgeable and friendly employees at every step. I have NEVER had a bad experience at Bob Smith. More

by billbtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Guzman and others
Nov 05, 2020 -

Bob Smith Toyota responded

Bill, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to working with you again. Please let us know if there is anything else we can assist you with. Safe travels!

November 01, 2020

The service staff has always been great! Everyone is super helpful and always professional. I used the valet service and it was amazing! I had an issue with my battery and it was replaced the same day More

by A. Sohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 02, 2020 -

Bob Smith Toyota responded

Thank you for choosing us to service your vehicle! we appreciate your business and look forward to working with you again. Safe travels!

October 31, 2020

Recent service was excellent. Emily provided very professional and efficient service. When parts didn't come in the next day, I was given a fleet car to use to not inconvenience me. Diagnostic, mai More

by Jbesedick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily in Service Department
Nov 02, 2020 -

Bob Smith Toyota responded

Thank you for the great review! We appreciate your time and business, and look forward to working with you again in the future. Please let us know if there is anything else we can assist you with. Safe travels!

October 28, 2020

My recent experience was very good. Greg was my service manager. He took care of the regular service needs and paid attention to a couple of concerns that I had. Everyone that I dealt with was friendly and More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 29, 2020 -

Bob Smith Toyota responded

Richard, Thank you for your business and loyalty to our service department. We appreciate the high rating and look forward to working with you and your vehicle in the future. Safe travels!

October 12, 2020

Great service. I have gone to Bob Smith Toyota for many years. Always great service! I don’t have any more to say about my visit other it was great More

by Deickenkay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 16, 2020 -

Bob Smith Toyota responded

Thank you for the great review and for your loyalty to our dealership. We appreciate your business and look forward to your next visit!

October 05, 2020

The service team goes above and beyond in taking care of my car. Came in for my 30K check up which was done promptly and the nick in the windshield was completed the next morning. AWESOME service, love t More

by BJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 06, 2020 -

Bob Smith Toyota responded

Thank you for the great review and for choosing us to service your vehicle. We appreciate your business and look forward to working with you again. Safe travels!

October 05, 2020

My experience has been always great. No regrets, considered myself very lucky to have met Mike and his staff. Thanks Ps. Mike Happy belated Birthday 😊 More

by Thisandthat6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akex
Oct 06, 2020 -

Bob Smith Toyota responded

We appreciate your business and the 5-star review! Please let us know if there is anything else we can assist you with. Safe travels!

September 05, 2020

Known dealership for over twenty five years. Don’t want to repeat my self again and again- excellent sales and service departments and everyone who works at dealership More

by Loyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burkholder
Sep 08, 2020 -

Bob Smith Toyota responded

Thank you for your business and your loyalty to our dealership! We appreciate your time and look forward to working with you again in the future!

September 03, 2020

Haik the Sales Manager took good care of me along with Danny and Sako! Great sales team and great dealership, they really go the extra mile :) More

by jakubnademlynsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny and Sako
Sep 08, 2020 -

Bob Smith Toyota responded

Jakub, Thank you for the awesome rating! We appreciate your business and your time with us. Please let us know if there is anything else we can help you with. Safe travels!

September 02, 2020

Had an excellent experience at Bob Smith. Normally hate buying cars but this experience was easy and my salesperson Haik was an absolute professional. I would highly recommend. More

by nbarba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haik
Sep 03, 2020 -

Bob Smith Toyota responded

Thank you for the great review! We truly appreciate your business and hope to work with you again in the future. Enjoy your new vehicle!

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