Bob Smith Toyota

For once, I was a bit bummed. I probably should not complain as it was a free service included with my new car purchase a few months ago. But I've been going to Bob Smith with my Toyotas for the last 1 complain as it was a free service included with my new car purchase a few months ago. But I've been going to Bob Smith with my Toyotas for the last 10 years and this one fell short. I was not kept informed about the - probably very little, if any, the car has 2000 miles - work that had to be done, until I asked about the status of it 2 hours after I dropped it off at my appointment time. That's when I heard that work will be done soon, very soon, and then zip again. No info on what was done, any issues, etc, just told to proceed to checkout and pick up the car. All in all, the car was there 4 hours and for an almost new car this is not really acceptable. Hope this was an anomaly. If not, I would need to reconsider for my future needs. Except Greg, who was nice, all others did not notice me, not say hi and I did not feel welcome at all. More

Emily was very nice and pleasant to work with . Service was fast and I was kept up to date was fast and I was kept up to date More

Emily was great and everyone was lovely. Happy as always. Thank you thank you all Thank you thank you all More

Took my car in for a recall on the paint. Emily in service was wonderful and helped me with a loaner car and got it done very quickly! I am very happy with the new paint job and think Emily is wonderf service was wonderful and helped me with a loaner car and got it done very quickly! I am very happy with the new paint job and think Emily is wonderful! More

This is an excellent dealership. Just bought my new Toyota Prius Prime there. Not wild about the markup due to scarcity, but we compromised. Service department is the best around. Toyota Prius Prime there. Not wild about the markup due to scarcity, but we compromised. Service department is the best around. More

I just had my 5k mile check on my new Rav 4...and I couldn’t be happier with the professionalism and the efficiency as well as the courtesy.....everyone from Mike Smith to Emily and everyone else was j couldn’t be happier with the professionalism and the efficiency as well as the courtesy.....everyone from Mike Smith to Emily and everyone else was just superb!!!! I couldn’t more highly recommend Bob Smith Foyota!!!!! More

Very efficient Service Manager, Jaime Guzman, assisted me. My car was quickly serviced. It's a very long drive, but worth it for such efficiency. me. My car was quickly serviced. It's a very long drive, but worth it for such efficiency. More

Car service was done very timely. Awesome work team Jaime. Jaime. More

Bob Smith Toyota was and will stay my #1 Toyota dealer to visit for my car service and buy or lease a car. I am very satisfied with this dealership. Thank you visit for my car service and buy or lease a car. I am very satisfied with this dealership. Thank you More

I was discrimated against. I came 30 min early. they helped other customers first when I was in line first helped other customers first when I was in line first More