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Bob Smith Toyota

La Crescenta, CA

4.2
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

August 09, 2021

Efficient, professional, knowledgeable, honet and friendly service. I have had my car serviced at Bob Smith Toyota for years More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
Aug 11, 2021 -

Bob Smith Toyota responded

Terry, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

August 05, 2021

I have been a customer of Bob Smith Toyota for over15 years and have always received prompt professional service! All service appointments have been when I requested and completed while I waited. All goo More

by arlipp46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George and Emily
Aug 06, 2021 -

Bob Smith Toyota responded

Tony, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

July 30, 2021

Excellent Customer Service! Friendly, accommodating, and caring Staff. From Emily Johnston to Mike Paterson, Receptionists, and Chris at car lot. I’m One Happy Customer More

by Zoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Johnston, Mike Paterson, Chris
Aug 02, 2021 -

Bob Smith Toyota responded

Thanks so much, Zoe! We appreciate you stopping in and shopping with us. Please drive safe and give us a call if you have any questions.

July 28, 2021

Excellent efficient service. Consistently goes the extra mile to make sure that car is serviced quickly and without glitches. Promptly informed when service was completed. Recommend highly. More

by timwhisman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Jaime.
Jul 29, 2021 -

Bob Smith Toyota responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

July 27, 2021

Younger gentlemen Antonio was really nice and really tried hard to get us a good deal....I also enjoy talking to one of the Smith brothers he's a big dodger fan. Very comfortable place made you feel li More

by Jerry Pina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Jul 28, 2021 -

Bob Smith Toyota responded

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

July 20, 2021

My service advisor, Emily Johnson, was so nice, professional, and attentive. She answered all my questions and guided me through taking the best course of action for servicing my car. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
Jul 21, 2021 -

Bob Smith Toyota responded

That's awesome to hear, Elizabeth! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

July 19, 2021

The whole experience with Bob Smith Toyota, including a personal call from Todd, the manager, and terrific customer service from Barkev and Tom, was out of sight. They delivered my car that very, went over More

by susanculligan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Barkev, and Tom
Jul 21, 2021 -

Bob Smith Toyota responded

Thanks so much for the great review, and congratulations on the new car! We hope it brings you years of safe, happy travel! We hope you'll consider working with us again in the future.

July 10, 2021

This is the third dealership reasonably near me. It’s the first one that seems to really take care of my Highlander at reasonable prices. Also, they have my car ready much more quickly than the others. More

by mhornddc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 12, 2021 -

Bob Smith Toyota responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience, and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again!

July 10, 2021

Mike Smith, great owner and former baseball great. Jessie, top salesman and the one to make your car dreams come true. Hank, extremely helpful service professional. Do yourself a favor and shop this d More

by Charliefite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jessie and Hank
Jul 12, 2021 -

Bob Smith Toyota responded

Thank you so much for the great review! We're pleased to hear you had such a great experience. Feel free to reach out if you have any questions we can answer. Drive safe!

July 08, 2021

Thank you Greg in service for making it easy and a great experience in this technology world. Thank you to all the team in making it happen in just a few minutes! My car is happy with her new much needed sh More

by irmamontreal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 09, 2021 -

Bob Smith Toyota responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

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