Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
Warren's Good Job Warren recognized that I was in situation where I was short on time. He did a very efficient job of doing a through job quickly. Warren recognized that I was in situation where I was short on time. He did a very efficient job of doing a through job quickly. More
Dorschel was very efficient in the handling of this purchase We were pleased with the price that we paid for the car that we purchased. The salesman we had was friendly and listened to what we were interested i We were pleased with the price that we paid for the car that we purchased. The salesman we had was friendly and listened to what we were interested in. The appraisal of the car we were trading in was done professionally. When we picked the car up the process was handled very efficiently. More
It was excllent. Experience was excellent. I worked with Warren Meeks, who was extraordinarily helpful, courteous, and knowledgeable. All the other employees I met w Experience was excellent. I worked with Warren Meeks, who was extraordinarily helpful, courteous, and knowledgeable. All the other employees I met were also very helpful. This is, I believe, the fourth car I have purchased at Dorschel, and I was not disappointed to return for this purchase. More
Fast, fair, and honest service. I came in to lease a car and was very happy with my experience. Everything was up front. The salesman I worked with was not pushy and offered an hones I came in to lease a car and was very happy with my experience. Everything was up front. The salesman I worked with was not pushy and offered an honest opinion. More
I went home with a Toyota the same day! I wasn't even sure I qualified to finance a late model car, but Dorschel's system was so quick and efficient, that I learned I was approved in a very I wasn't even sure I qualified to finance a late model car, but Dorschel's system was so quick and efficient, that I learned I was approved in a very short time. Frank Montalbano was so helpful and knowledgeable that the whole experience was great. He was thinking ahead all the time, and helped us get the most for our money. There was no pressure, just helpfulness. I really have to hand it to the people behind the scenes who streamlined the paperwork and procedures so nicely. I recommend this dealership! More
Wonder purchase experience We were not planning on buying when we walked in but our experience here made us call back and say yes we want the RAV4. Thank you Mark for making ou We were not planning on buying when we walked in but our experience here made us call back and say yes we want the RAV4. Thank you Mark for making our car buying experience painless. More
It was a rewarding experience I recently leased a Toyota Corolla 2015 model from Dorschel. I dealt with Ben Gray, who was very helpful in the whole process. He made sure my require I recently leased a Toyota Corolla 2015 model from Dorschel. I dealt with Ben Gray, who was very helpful in the whole process. He made sure my requirements as a client were met. I had a rewarding experience. More
Toyota Camry Excellent Service. Everyone was friendly and very helpful. Great staff and honest business. The whole process was smooth and efficient. Overall a grea Excellent Service. Everyone was friendly and very helpful. Great staff and honest business. The whole process was smooth and efficient. Overall a great experience, I would recommend them. More
How to buy a car in three days Jill McWilliams is a delight. I never had so much fun while buying a car. I must send my kudos to Amy as well for answering all my questions and mak Jill McWilliams is a delight. I never had so much fun while buying a car. I must send my kudos to Amy as well for answering all my questions and making it easy for Jill to seal the deal. This is my second Prius so I knew I was buying one it was just a matter of KeBrum, Hoselton or Dorschel and because of Amy and Jill it was Dorschel. More
No Hassles I liked the "non-commissioned" status of your sales staff. It allowed for a more open and honest discourse about the purchasing process, eliminating I liked the "non-commissioned" status of your sales staff. It allowed for a more open and honest discourse about the purchasing process, eliminating the ridiculous "hassling and haggling" of the traditional car buying experience. As a result, the whole process was quick and comfortable. Never once felt pressured to buy something we didn't want or add on options we didn't need. More