Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
it was fine pricing was good. I shopped around. car had been well prepared for sale Your website was not always up to date. It is my fifth Camry. pricing was good. I shopped around. car had been well prepared for sale Your website was not always up to date. It is my fifth Camry. More
Best Car Buying Experience Ever Car shopping is not something I have ever enjoyed. I have always left dealerships feeling that I have been had, but resigning to that being an unavoid Car shopping is not something I have ever enjoyed. I have always left dealerships feeling that I have been had, but resigning to that being an unavoidable aspect of buying a car. I went to Dorschel with my guard up and with an appointment already scheduled at another dealership for the next day, assuming I would be shopping around. Normally salespeople start by showing the cars and letting the customer get a bit attached before going over the numbers. I was surprised when our salesperson, Andy, started by sitting us down and talking about the company's lowest price, and no commission policies. Knowing up front that if I found a better price elsewhere Dorschel would beat it by 10% really put me at ease. The whole experience from start to finish was stress-free. I would absolutely recommend Dorschel! And I love my new Prius! More
2015 Scion Purchase Stopped in to Dorschel to see about turning in a leased vehicle a couple months early in order to either lease or purchase another. I was handed off Stopped in to Dorschel to see about turning in a leased vehicle a couple months early in order to either lease or purchase another. I was handed off to Frank Montalbano to handle my deal, which was an absolute pleasure. Frank helped me quickly and efficiently choose a new vehicle, and complete the process within a matter of a couple hours, with the vehicle pick up the next day! The entire deal was friendly, quick, and an overall great experience. Thanks! More
outstanding dealer We had a very pleasant experience with Dorschel Toyota. The salesman was very knowledgeable and attentive to our needs. We felt very comfortable and We had a very pleasant experience with Dorschel Toyota. The salesman was very knowledgeable and attentive to our needs. We felt very comfortable and at ease at all times while exploring our options and selecting the vehicle that met our needs. I've been doing business with Dorschel since 1981 and would have expected nothing less. More
Purchased a 2015 Corolla I stopped at Dorchel looking for a used Corolla. I worked with Ben Gray who was very knowledgeable about all the different options for cars/financing I stopped at Dorchel looking for a used Corolla. I worked with Ben Gray who was very knowledgeable about all the different options for cars/financing etc. and answered all the questions that I had. I found a car that I was interested in but was not ready to make a final decision. I was happy to learn that I could put a deposit on the car that was 100% refundable if I changed my mind. Ben helped me find the best option for my financial needs. I did not feel rushed or pressured into any decision. I am very happy with my purchase and the service at Dorchel. More
Toyota Camry Salesperson was very knowledgeable, friendly and professional. I have been a Dorschel Toyota customer for over 25 years, and I plan to continue to be Salesperson was very knowledgeable, friendly and professional. I have been a Dorschel Toyota customer for over 25 years, and I plan to continue to be one for many years to come. More
New car purchase No hassle...great service...good information . We purchased from this salesman several years ago and came back because we like him. We will come back No hassle...great service...good information . We purchased from this salesman several years ago and came back because we like him. We will come back again. More
Positive We were looking for a specific set of features on a RAV4 Limited While you didn't have anything on the lot Ryan Witter went out of his way to make su We were looking for a specific set of features on a RAV4 Limited While you didn't have anything on the lot Ryan Witter went out of his way to make sure the vehicle we ended up with had all the features that we were looking for More
Great customer service ?? Matthew C. assisted me with my lease. He took the time to show me what cars they had on the lot. I advised him what monthly payment and down payment I Matthew C. assisted me with my lease. He took the time to show me what cars they had on the lot. I advised him what monthly payment and down payment I wanted to work with and he accommodated me. No haggling involved. This was my second lease with Dorschel Toyota and I expect to continue doing business with them in the future. More
No Hassle Car Buying! The title says it all. Come in. Get the best price in the area. Drive off. No wasted time or energy. Great experience. I recommend it to everyone. The title says it all. Come in. Get the best price in the area. Drive off. No wasted time or energy. Great experience. I recommend it to everyone. More