Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
Ian was great and took time to make things work. Ian contacted me after 3 years to tell me about the current deals. Took time to make sure I understood and liked everything. Great work Ian. Ian contacted me after 3 years to tell me about the current deals. Took time to make sure I understood and liked everything. Great work Ian. More
new lease I went to Dorschel with specific requirements for the vehicle I needed but no idea of what was available. My mother was unable to get in and out of m I went to Dorschel with specific requirements for the vehicle I needed but no idea of what was available. My mother was unable to get in and out of my Camry any more and I needed specific seat height and leg room. Ryan was very patient, showing me options and addressing my requirements. He even suggested we drive the vehicle to my mother's residence so she could try it out before I decided what to get! I didn't have to bring her to the dealership which would have been difficult. I ended up leasing (for the first time) a Venza and it's perfect for both of us. Ryan made the whole process easy. More
Real professionalism I recommend Dorschel to everyone. Everyone was very professional and they make you comfortable the whole time and are very respectful. I would come ba I recommend Dorschel to everyone. Everyone was very professional and they make you comfortable the whole time and are very respectful. I would come back here for a future vehicle in a heartbeat. More
Great experience I worked with Joe Pardi, a sales representative at your dealership. He was professional and listened to my needs. I wasn't sure if I wanted new, use I worked with Joe Pardi, a sales representative at your dealership. He was professional and listened to my needs. I wasn't sure if I wanted new, used or a lease. He took the time to run all the numbers and go over all the details of each type of sale and we finally, after four visits, decided on a lease. I love the new Rav4 and am very pleased with my purchase/lease. This was my first buying experience and it was a pleasant one, to be sure. Thanks, Joe! More
leasing a corolla was made simple The whole process allowed us to get to business quickly and very straight forward. It was a great experience and able to complete it in a short time. The whole process allowed us to get to business quickly and very straight forward. It was a great experience and able to complete it in a short time. More
Very Satisfied I have been buying from Dorschel since 1991 and I've most always been satisfied. I was this time. My salesperson Meghan Garafalo was very nice and k I have been buying from Dorschel since 1991 and I've most always been satisfied. I was this time. My salesperson Meghan Garafalo was very nice and knowledgeable. She was very helpful about any concerns I had. I would recommend her very highly to someone looking for a car. More
New Vehicle purchase excellent, no hassle purchasing our new 2015 Toyota Sienna with Salesman Don Beurlein.. Spent plenty of time explaining how to operate the vehicle ; d excellent, no hassle purchasing our new 2015 Toyota Sienna with Salesman Don Beurlein.. Spent plenty of time explaining how to operate the vehicle ; did not feel rushed. Very comfortable experience the Salesman.. More
Great Sales Rep- Jason Conrose Jason went out of his way to make sure that we could drive home with the car we wanted on a Saturday (the same day we showed up to look at it). We had Jason went out of his way to make sure that we could drive home with the car we wanted on a Saturday (the same day we showed up to look at it). We had limited time also and he literally ran back and forth to get us out the door as quickly as possible. When a surprising paperwork glitch from our insurance company threatened to halt the sale that day, he used his network to get us a special exception and resolved the issue the next business day with the DMV and insurance company. Superb service. You should see Jason Conrose. More
First Major Car Purchase This is the first time I've bought a car that is well under 10 years old and comes with a warranty and service through the dealer. It was exciting to This is the first time I've bought a car that is well under 10 years old and comes with a warranty and service through the dealer. It was exciting to find out that it was possible for me to finance the car at a good rate, and I felt more confident about the purchase because of the great help and careful explanations of all costs and processes by Art Chase, who assisted me. I came to Dorschel by a friend's recommendation, and I am so glad that I did! I would also recommend it. Great service, friendly salespeople, great prices! Thanks! More
Great customer service I am a satisfied customer. Joe Roides is an excellent employee and made the car purchasing process easy and fast. I worked with other car dealers in I am a satisfied customer. Joe Roides is an excellent employee and made the car purchasing process easy and fast. I worked with other car dealers in the past and this by far is my best experience More