Bob Johnson Toyota

Thank you Meagan Farmer for outstanding customer service! Although this is my fourth car from Dorschel Toyota, it was my first experience as a widow buying a car alone. Meagan Farmer patiently guided me thro Although this is my fourth car from Dorschel Toyota, it was my first experience as a widow buying a car alone. Meagan Farmer patiently guided me through the cars, test drives and paperwork, answering and anticipating my questions. She understood what it is like to be height-challenged and showed me everything I needed to know to make a car fit someone under 5 feet tall! Although at first I was looking at an immediate purchase, I had to delay because of a family medical problem. I appreciated the interim contact with Meagan, which was caring and not pushy. She is knowledgeable, efficient and so pleasant to work with - she just has a natural sense of customer service. She made our interactions enjoyable and I really appreciated having a sales environment that was comfortable, informative and non-aggressive. She devoted a great amount of time to the whole process to make sure I understood what I needed to know - this is so important to a "first" time buyer and others making such a large purchase! Thank you to Dorschel's for creating such an environment and for hiring such an outstanding young woman. More

Great customer experience Everyone was helpful, knowledgeable. Checked with other Toyota dealers and none could match the new car price or the amount of my trade-in value. Everyone was helpful, knowledgeable. Checked with other Toyota dealers and none could match the new car price or the amount of my trade-in value. More

A car-buying experience that exceeded my expectations It was under duress that I chose to buy a new car, and I had already been to another Toyota dealership and had a less than satisfactory experience. I It was under duress that I chose to buy a new car, and I had already been to another Toyota dealership and had a less than satisfactory experience. I was wary and distrustful walking in to Dorschel but within minutes may fears were allayed. Meagan Farmer took care of me from beginning to end. The fact that she started by explaining Dorschel's "no haggle" philosophy set my mind at ease, and as a result, she was able to put me in the car that I really wanted rather than the only car that I thought I could afford. Meagan spent at least three hours with me, we looked at a number of financing scenarios, looked at (and test drove) multiple cars, and through the whole experience, she was kind, friendly, and had nothing more than my best interest at heart. I am exceedingly happy with my experience and with my car! In addition, the day after I took possession of the car, there were a couple minor tweaks that were needed, and she set up the service appointment for me that day. Meagan comes with nothing less than a ringing endorsement from me! More

Wonderful experience So like the fact that there is only one person to work with. Frank G. Is an honest, friendly and personable asset to Dorschal. He knows all aspects an So like the fact that there is only one person to work with. Frank G. Is an honest, friendly and personable asset to Dorschal. He knows all aspects and there is no running around checking with managers,etc. This was our second experience with Dorschal and we have not been disappointed. Thank you!! More

Great stress free buying experience. How helped get me into my desired brand of car, no hassle, no pressure, and no added stress to have to worry about not getting a fair deal. How helped get me into my desired brand of car, no hassle, no pressure, and no added stress to have to worry about not getting a fair deal. More

Thank you Meagan Farmer Meagan Farmer was very nice and helpful in assisting me with the car buying process. She turned me on to a nice mercury milan and I'm happy to say tha Meagan Farmer was very nice and helpful in assisting me with the car buying process. She turned me on to a nice mercury milan and I'm happy to say that I love this car. It meets all of my needs. The only thing that I didn't particularly enjoy about the dealership is that I could not haggle on the price. I felt almost as if I were at target trying to negotiate the price of a box of cereal. Car dealerships should be more lenient in allowing for price negotiations based on competition from other dealers. Other than that, the car buying process was a success and I'm glad I found my mercury milan. I feel so fancy when I drive it! More

price was Mark Angelo was patient and helpful. I had a positive experience. They tried to make sure that I was happy with the deal. I will definitely consider dealing with this auto group again. I had a positive experience. They tried to make sure that I was happy with the deal. I will definitely consider dealing with this auto group again. More

A great experience at Dorschel Toyota Started out looking for a Scion, which we saw online, but it was sold by the time we got to the dealership. Ben Gray met us at the door and asked us q Started out looking for a Scion, which we saw online, but it was sold by the time we got to the dealership. Ben Gray met us at the door and asked us questions about our driving likes and dislikes, gave us some options regarding what kind of car we might like to look at, and he matched us up with a Prius, which we loved on the test drive. Overall our experience with Ben was terrific from start to finish. He's a great guy, very good listener, and really helpful answering all our questions about the car, and the whole purchasing experience. I highly recommend anyone looking for a car to stop in at Dorschel and talk to Ben Gray. Really, he's just a great guy. More

always a pleasant car buying experience This was my fourth purchase at Dorschel. Their honest, no nonsense, no pressure way of doing business is refreshing. From test drive to delivery, the This was my fourth purchase at Dorschel. Their honest, no nonsense, no pressure way of doing business is refreshing. From test drive to delivery, the experience was a pleasure. More

An Informative, helpful, and satisfying buying experience After having my old Toyota totaled Ian Lewert was obliging and very knowledgeable of the Toyota product line. The no dicker sticker was already a fair After having my old Toyota totaled Ian Lewert was obliging and very knowledgeable of the Toyota product line. The no dicker sticker was already a fair price and made the purchase stress free. Ian is truly an asset to your firm. Kudos to Dorschel Toyota. I love my new Camry. More