Bob Johnson Toyota

Purchase of Vehicle We had an awesome experience when shopping for vehicles at this dealership. Even though we live out of town, Zaka was able to help us and continued to We had an awesome experience when shopping for vehicles at this dealership. Even though we live out of town, Zaka was able to help us and continued to keep in contact with us about our vehicles. More

Excellent From the time I walked in the door to the time I left with my vechile the staff was friendly and very help full and explained every thing to me From the time I walked in the door to the time I left with my vechile the staff was friendly and very help full and explained every thing to me More

How fast can you sell me a car? I stopped in to Dorschel on my lunch hour (on a Wednesday) filled with hatred for my current creaking wreck of an automobile. My goal was to get a new I stopped in to Dorschel on my lunch hour (on a Wednesday) filled with hatred for my current creaking wreck of an automobile. My goal was to get a new car -- and fast. If possible, I wanted to be in that new car before the weekend, which meant I had three days with which to work. Joe Roides, who handled my sale, not only sold me my car ON MY LUNCH HOUR, but he set things up so that the options packages I bought (stain guard for inside the vehicle, rustproofing and paint protection outside) were done over the afternoon. By the time I came in to pick up the car in the evening on the same day, everything was set up and I was ready to go. I couldn't be happier with the sales experience, which was fast and efficient. More

Meghan is awesome! I have been doing business with Meghan for 6 plus years and she always has gone "above and beyond" while helping me with purchasing my vehicles to ha I have been doing business with Meghan for 6 plus years and she always has gone "above and beyond" while helping me with purchasing my vehicles to having them serviced. It is 50 miles for me to drive to Dorschal and she is always accommodating with my work schedule and making sure I have a vehicle to drive if I have appointments to keep while in the Rochester area. I have recommended her and Dorschal to several people... Thank you Meghan! (and Dorschal) More

Love my Prius V! My sales rep, Zaka, was great. Found me the model and color I wanted at another dealer and delivered to me in two days. The trade allowance they gave My sales rep, Zaka, was great. Found me the model and color I wanted at another dealer and delivered to me in two days. The trade allowance they gave was much higher then other dealers were offering. For once buying a car was a pleasure! More

Efficient, customer-oriented dealership I not only had an excellent experience with my salesperson, but each time I visited I overheard every single salesperson delivering outstanding, empat I not only had an excellent experience with my salesperson, but each time I visited I overheard every single salesperson delivering outstanding, empathetic information & service to the customers. From the no-hassle price to one-person handling of the account, the experience was a dream (as opposed to the nightmares I've experienced at other dealerships.) Good job!!! More

Great experience I checked 3 other dealers in the area covering 3 different makes. Dorschel was the only one who really listened to me. They told me what they would gi I checked 3 other dealers in the area covering 3 different makes. Dorschel was the only one who really listened to me. They told me what they would give me for my trade with no games. I would highly recommend Frank Montalbano and his whole team. They could easily stiffed me for a $1000 but they were honest. I cant believe it. In over 30 years of buying cars I have NEVER had some one come back and give me a price less than I agreed to. I will tell everyone I know especially anyone who doesn't want to screw around with the back a forth game playing I had with the other 3 dealers. By the way the service is awesome too. More

great salesman Frank M was great ! He helped us through the whole sale without a hitch, he was very keen on all of our questions and our pick up and trade in Frank M was great ! He helped us through the whole sale without a hitch, he was very keen on all of our questions and our pick up and trade in More

quick, easy transaction monthly payment was exactly as stated on dealer website. no tricks, fine print or games. drove in with old car and out with new car in under 90 mins. monthly payment was exactly as stated on dealer website. no tricks, fine print or games. drove in with old car and out with new car in under 90 mins. A+ dealer More

No Pressure Experience I have been car-shopping for a few weeks, trying to decide what cars I was most interested in. I narrowed it down to Ford Fusion SE, Honda Accord EX, I have been car-shopping for a few weeks, trying to decide what cars I was most interested in. I narrowed it down to Ford Fusion SE, Honda Accord EX, and Toyota Camry SE. After driving the Fusion and the Camry, my wife and I rolled into Dorschel Toyota looking at a 2 year old Honda Accord Coupe. Joe Pardi took me out for a test drive, but I didn't like the way it drove... I wasn't comfortable. I next drove a new Camry XSE, and loved the fit, finish, power, options, and the lease rates. My wife convinced me to jump NOW, so we took it. Joe was knowledgeable, but not cocky. The no-pressure sale was what I needed. Ford and Honda salesmen were too pushy. I love the car and am happy I made the decision to buy from Dorschel More