Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
Simple transaction Joe was very polite and professional. The whole process was quick and straight forward. We drove 60 miles from home to get our car. Worth the drive. Joe was very polite and professional. The whole process was quick and straight forward. We drove 60 miles from home to get our car. Worth the drive. More
The most extensive Mark Fugimura gave us the most extensive demonstration of a new car that I have ever had, and keep in mind that I have purchased over 50 new cars in m Mark Fugimura gave us the most extensive demonstration of a new car that I have ever had, and keep in mind that I have purchased over 50 new cars in my 73 years, this was the best demonstration of any vehicle ever and Mark followed up after the sale with an e-mail as well as a phone call. Great sales service. Keep up the good work. More
Love my Rav 4 . Leased it first the bought it. Will definitely come back to Dorschel for my next vehicle. They made everything so easy. . Leased it first the bought it. Will definitely come back to Dorschel for my next vehicle. They made everything so easy. More
Eric was fantastic After extensive shopping around, negotiating, and mixed experiences at other dealerships, it was wonderful to walk into Dorschel and just have it be e After extensive shopping around, negotiating, and mixed experiences at other dealerships, it was wonderful to walk into Dorschel and just have it be easy. My salesperson, Eric G., was great to work with. I consider myself a very educated consumer, and at no point during the sales process did i feel like I was being taken advantage of. It was a very transparent transaction. More
no fuss car shopping A few days ago i purchased my FOURTH vehicle in the last 2 years from Dorschel. I always work with Kodjo- he is a great person and a lot of fun. I jus A few days ago i purchased my FOURTH vehicle in the last 2 years from Dorschel. I always work with Kodjo- he is a great person and a lot of fun. I just feel that I can tell him what I am looking for- ( i have leased two new cars and bought two used ones) and he makes sure he is available and several cars to choose from are available. He NEVER tries to talk me into something i dont want and always strives to give me a fair price. Next car I get? It will be with Kodjo at Dorschel! More
Toyota Camry Don Beurlein was a joy to work with. He made the transaction so easy. I love my new car!!! They were all friendly and we will be going back again. Don Beurlein was a joy to work with. He made the transaction so easy. I love my new car!!! They were all friendly and we will be going back again. More
Great Car Experience I leased a new 2105 Camry XSE , and the staff were great , Don B. was very helpful from helping me select the right car, helping me obtain financing, I leased a new 2105 Camry XSE , and the staff were great , Don B. was very helpful from helping me select the right car, helping me obtain financing, right down to the plates. The car was ready when they said it would be, Don even came in early to make it happen. I got a very fair price for my trade in. Clear , Simple, Different is the way to buy or lease a car. More
Repeat Customer The new Rav4 is my third vehicle from Dorschel. Although there is a dealer closer to my home I am extremely satisfied with the sales and service staf The new Rav4 is my third vehicle from Dorschel. Although there is a dealer closer to my home I am extremely satisfied with the sales and service staffs at Dorschel. They are friendly, always willing to answer any questions and offer helpful advice and information. Will keep returning. More
Loyalty wins the day I compared the 2015 Corolla with the 2016 Elantra (Hyundai) and the 2015 Kia Forte. Feature for feature there is a parity between these models from d I compared the 2015 Corolla with the 2016 Elantra (Hyundai) and the 2015 Kia Forte. Feature for feature there is a parity between these models from different manufacturers, however, this is my 5th Toyota from Dorschel and the price incentives offered by other manufacturers to earn my business didn't outweigh the consistent quality of the Dorschel experience. That's all there was to the decision. More
Customer Service Friendly and knowledgeable representative Ben Gray made our experience pleasant and efficient. Our questions were answered right away, we were given a Friendly and knowledgeable representative Ben Gray made our experience pleasant and efficient. Our questions were answered right away, we were given a variety of options and left confident that we made the best choice for ourselves. More