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Bob Johnson Toyota

Rochester, NY

4.2
689 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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689 Reviews of Bob Johnson Toyota

September 01, 2015

New Toyota after old Toyota After my 13 year old toyota was damaged at work ,we thought it was time to get a new toyota . We went back to Dorschel toyota (service dept. kept me More

by khop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Morse
August 31, 2015

Professional yet friendly Frank G. provides very good customer service. He listens to your needs and helps to find the right vehicle that best suits your needs. He provides exc More

by L&D Webster NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank G.
August 30, 2015

Excellent Experience We shopped the internet for the best price on 2 vehicles for a couple of months, and Dorschel was the best by far. I set an appointment to test drive More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaka Ansari
August 30, 2015

Love my van, love my dealership. Working with Meghan Garafalo, Sales and Leasing Consultant and Patrick Velton, Service Consultant, was informative and a very relaxed, no pressure ex More

by Dellaposta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Garafalo and Patrick Velton
August 28, 2015

New Sienna Our salesperson was informative, patient, helpful. Everyone from the greeter to the salespersons's supervisor was friendly and helpful. I love the c More

by annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Gray
August 27, 2015

Best Salesman Ever Frank Gattellaro made this the best car buying experience. We purchased the car on Friday afternoon and realized late Friday evening that we had left More

by Duffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
August 27, 2015

New Camry I had an excellent experience buying my new car from Dorschel. I do not like the whole game playing aspect of buying a new car. None of that at Dors More

by New Camry Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
August 25, 2015

Excellent customer service! I had a great experience! Ryan was friendly, professional, and very knowledgable. I would happily buy my next vehicle here. I would highly recommend w More

by Goffem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan witter
August 24, 2015

Efficient, eager, open With the exception of a miscue on financing quotes (that almost had me doubting their integrity) the overall experience was enjoyable, efficient and e More

by kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gray
August 24, 2015

No Hassle-Great deal! Frank Montalbano is exceptional to work with! It is a rare pleasure purchasing with such a good listener and honest man! This was teh 2nd vehicle tha More

by B man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
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