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Bob Johnson Toyota

Rochester, NY

4.2
689 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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689 Reviews of Bob Johnson Toyota

September 08, 2015

Great Experience! Working with Frank Montalbano was great! Did not feel pressured. Everything was explained to us from start to finish. I highly recommend purchasing fr More

by J&JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano
September 07, 2015

I had a very easy, helpful, swift experience. This was a totally painless experience for me. At no time did I feel pressured or manipulated into purchasing something I did not want. Mike was helpf More

by Mm117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Peterson
September 07, 2015

Great service I had a great experience at Dorschel. Other dealerships were not as helpful. It was a pleasure working with Frank Gattellaro and the rest of the team. More

by rav4guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro
September 06, 2015

Great car buying experince The experience was very pleasurable. Dont feel like i had to fight for a good price. My saleman was very helpful and easy to deal with. Thank you Mobi More

by Sequoiaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mobishi
September 04, 2015

Excellent salesmanship on purchasing a certified Rav4 Doug Scheck helped me purchase a certified 2012 Rav4. He. was very curtious and patient. My daughter and her husband have bought and leased from Dorsc More

by Gardener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Scheck
September 04, 2015

10 10 10 I leased my first car 3 years ago and Joe was very nice and very very knowledgable, so when it was time to make a move I knew I'd be sticking with Dor More

by Lyndib15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides
September 03, 2015

I leased a great 2015 Yaris I was very happy with my experience at Dorschel. They were very informed and helpful and did not force me to make any purchases that I was not intere More

by kiera13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gray
September 02, 2015

Sales misunderstanding regarding Avalon features. Had decided to buy an Avalon instead of another Highlander (had one since 2005), under the assumption that the rear seats would 'fold-down' providing More

by AvalonBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Roides
September 02, 2015

Great service Buying a car is very stressful. My husband, our baby and I visited other dealers and we felt overwhelmed, too many options, too many "opinions", and t More

by pal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
September 01, 2015

So nice to get what you were told you would get! Frank Montalbano was professional and courteous - a first-rate salesman! We got a very nice vehicle at a fair price. It was a refreshing experience! More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalbano, Mike Gilmore
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