Bob Johnson Toyota
Rochester, NY
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689 Reviews of Bob Johnson Toyota
Great Experience! Working with Frank Montalbano was great! Did not feel pressured. Everything was explained to us from start to finish. I highly recommend purchasing fr Working with Frank Montalbano was great! Did not feel pressured. Everything was explained to us from start to finish. I highly recommend purchasing from Dorschel! More
I had a very easy, helpful, swift experience. This was a totally painless experience for me. At no time did I feel pressured or manipulated into purchasing something I did not want. Mike was helpf This was a totally painless experience for me. At no time did I feel pressured or manipulated into purchasing something I did not want. Mike was helpful, informative, and I felt very secure making this large purchase with him. More
Great service I had a great experience at Dorschel. Other dealerships were not as helpful. It was a pleasure working with Frank Gattellaro and the rest of the team. I had a great experience at Dorschel. Other dealerships were not as helpful. It was a pleasure working with Frank Gattellaro and the rest of the team. More
Great car buying experince The experience was very pleasurable. Dont feel like i had to fight for a good price. My saleman was very helpful and easy to deal with. Thank you Mobi The experience was very pleasurable. Dont feel like i had to fight for a good price. My saleman was very helpful and easy to deal with. Thank you Mobishi for helping me out with my new purchases More
Excellent salesmanship on purchasing a certified Rav4 Doug Scheck helped me purchase a certified 2012 Rav4. He. was very curtious and patient. My daughter and her husband have bought and leased from Dorsc Doug Scheck helped me purchase a certified 2012 Rav4. He. was very curtious and patient. My daughter and her husband have bought and leased from Dorschel and said great things about you. The whole experience from beginning to delivery have been. great.Thank you! More
10 10 10 I leased my first car 3 years ago and Joe was very nice and very very knowledgable, so when it was time to make a move I knew I'd be sticking with Dor I leased my first car 3 years ago and Joe was very nice and very very knowledgable, so when it was time to make a move I knew I'd be sticking with Dorschel and with Joe. More
I leased a great 2015 Yaris I was very happy with my experience at Dorschel. They were very informed and helpful and did not force me to make any purchases that I was not intere I was very happy with my experience at Dorschel. They were very informed and helpful and did not force me to make any purchases that I was not interested in. I got a great rate, and although I got a 2 door Yaris instead of a 4 door, I got a great rate and was able to make the decision to get it without being influenced, and I got a lot of discounts. My salesman has been very responsive and helpful to make the documents I have work for the purchase. I think leasing from Dorschel has been a great experience and given me exactly what I want for the resources that I have. More
Sales misunderstanding regarding Avalon features. Had decided to buy an Avalon instead of another Highlander (had one since 2005), under the assumption that the rear seats would 'fold-down' providing Had decided to buy an Avalon instead of another Highlander (had one since 2005), under the assumption that the rear seats would 'fold-down' providing extended trunk space (the trunk is quite limited as is). Without verifying this, but taking the salesman's confirmation that the seats do fold down, I leased a 2015 Avalon. Although 'all other feature/functions' of the Avalon are very nice indeed, and I will likely enjoy it over the 3 yr lease term of this car, I would not have leased this car model had I realized the total storage was limited to the trunk space. **The trunk space is simply too small for practical usage by sports enthusiasts ... like me. So count me among the less than completely satisfied by this salesman. I clearly should have done more research/homework and verified this expected featured. More
Great service Buying a car is very stressful. My husband, our baby and I visited other dealers and we felt overwhelmed, too many options, too many "opinions", and t Buying a car is very stressful. My husband, our baby and I visited other dealers and we felt overwhelmed, too many options, too many "opinions", and too much pressure. But with Mr.Fujimura we felt comfortable because he is a very nice and straightforward person (like us), we think he went above and beyond his duties. We let him know our budget and preferences and he offered us a 3 year old car that looks and feels like new for a fair price, of course we bought it. We also liked the fact that you only work with one person from start to end. Keep up the good work! More
So nice to get what you were told you would get! Frank Montalbano was professional and courteous - a first-rate salesman! We got a very nice vehicle at a fair price. It was a refreshing experience! Frank Montalbano was professional and courteous - a first-rate salesman! We got a very nice vehicle at a fair price. It was a refreshing experience! More