Bob Johnson Toyota
Rochester, NY
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694 Reviews of Bob Johnson Toyota
I always have a great experience at Bob Johnson Toyota. Service department is friendly and helpful. I have bought 2 Rav 4’s and had a wonderful experience both times. Staff is experienced, friendly and the Service department is friendly and helpful. I have bought 2 Rav 4’s and had a wonderful experience both times. Staff is experienced, friendly and the process is quick and pain free More
Great prices, staff, service, and faculties. Michele our sales person was very good . along Sarah and Ryan. All well trained and knew their jobs and very personable. Awesome experience G Michele our sales person was very good . along Sarah and Ryan. All well trained and knew their jobs and very personable. Awesome experience Greg and Joan Archambeau More
We searched for a while and visited several dealerships but either didn’t find what we were looking for or didn’t feel confident in giving them our business. From the moment I met Frank, I felt his genuine but either didn’t find what we were looking for or didn’t feel confident in giving them our business. From the moment I met Frank, I felt his genuineness and wanted to purchase from him. Frank didn’t pressure us; he listened to our family’s needs and offered several vehicles based on our price point and requirements. He allowed us to do a side-by-side comparison of the final two vehicles, helping us measure space and even placing our double stroller inside. To our surprise, the second vehicle fit all our needs better. Ironically, we had originally decided against it because of space concerns, but Frank showed us the redesigned model, which was comparable to our initial choice and slightly bigger—perfect for us. Given our strict budget due to other major expenses, Frank and Tyler worked diligently to stay as close to our budget as possible. We are deeply grateful and appreciative. Shopping with them transformed what is usually a dreaded experience into a blessing. We wish them and their families all the very best. More
This dealership was amazing! Joe especially! He knows his stuff is to the point and very helpful with information about buying versus leasing. I have not had a great experience w Joe especially! He knows his stuff is to the point and very helpful with information about buying versus leasing. I have not had a great experience with my previous dealership west herr toyota so I was hesitant to come to another one. Everyone at Bob Johnson Toyota is very nice and they will work together which is wonderful! I love my new Camry and everyone who asks where it from I tell them and refer them to see Joe! He is a awesome assert to your team! More
Stay away from this business. They are not honest. I was told my check was not received to pay off my vehicle after it was mailed in 3 weeks prior. The bank said it cleared and They are not honest. I was told my check was not received to pay off my vehicle after it was mailed in 3 weeks prior. The bank said it cleared and I was still told Toyota didn't receive it. I needed another vehicle. I was told a vehicle would be available and sent my insurance card and registration to the salesperson. When I went to confirm it would be ready, I was told there was no vehicle. More
This dealership was amazing to work with. I highly recommend anyone to come to this dealership. Best experience buying a car I ever had I highly recommend anyone to come to this dealership. Best experience buying a car I ever had More
Great service and customer support. Great experience leasing a vehicle. Would definitely recommend them to anyone looking for a vehicle. Great experience leasing a vehicle. Would definitely recommend them to anyone looking for a vehicle. More