Back

Bob Johnson Toyota

Rochester, NY

4.3
692 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

Directions

By Type

692 Reviews of Bob Johnson Toyota

August 06, 2024

Great prices, staff, service, and faculties. Michele our sales person was very good . along Sarah and Ryan. All well trained and knew their jobs and very personable. Awesome experience G More

by garchamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
August 02, 2024

We searched for a while and visited several dealerships but either didn’t find what we were looking for or didn’t feel confident in giving them our business. From the moment I met Frank, I felt his genuine More

by NL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank, Tyler
July 02, 2024

This dealership was amazing! Joe especially! He knows his stuff is to the point and very helpful with information about buying versus leasing. I have not had a great experience w More

by crmather26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe R
June 21, 2024

Stay away from this business. They are not honest. I was told my check was not received to pay off my vehicle after it was mailed in 3 weeks prior. The bank said it cleared and More

by wanda C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Fujimura, jessica tanney
Jun 21, 2024 -

wanda C responded

I was told a vehicle would be available and sent my insurance card and registration to the salesperson. When I went to confirm it would be ready, I was told there was no vehicle.

June 20, 2024

Everyone was so welcoming and helpful and make the whole process very easy and accommodating! More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
June 10, 2024

This dealership was amazing to work with. I highly recommend anyone to come to this dealership. Best experience buying a car I ever had More

by janelle_serrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
May 06, 2024

Great service and a wonderful sales person. I was able to drive it home that day. More

by donohuejacquelin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
April 29, 2024

Great service and customer support. Great experience leasing a vehicle. Would definitely recommend them to anyone looking for a vehicle. More

by Christina295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Kenny
April 22, 2024

I recently had the misfortune of purchasing a Toyota Prius from Bob Johnson Toyota, and I must say, it was a thoroughly disappointing experience from start to finish. Firstly, the wait time for the More

by dvasso90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jessica tanney
April 19, 2024

Easy buying experience. Very nice staff Responsive to questions promptly and quickly provided answers to my questions. More

by timperkins706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jessica tanney
2
...