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Bob Johnson Chevrolet
Rochester, NY
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2,877 Reviews of Bob Johnson Chevrolet
Excellent experience and stress free. The sales dept. Is great. Anne is the best. She did all the work to get me in my vehicle of choice and within my budget. This the second time working The sales dept. Is great. Anne is the best. She did all the work to get me in my vehicle of choice and within my budget. This the second time working with Anne. I appreciate all that she did to make my purchase happen. More
Oil change Great staff and friendly service. Very painless experience. Mason Hill was very friendly, knowledgeable, and accommodating. I received an oil change Great staff and friendly service. Very painless experience. Mason Hill was very friendly, knowledgeable, and accommodating. I received an oil change and tune-up for my lease as well as looked at cars for the next lease. More
Service department I went to have an oil change and for a weird sound in my front tire. I didn't realize I needed a inspection until I arrived and they were very accommo I went to have an oil change and for a weird sound in my front tire. I didn't realize I needed a inspection until I arrived and they were very accommodating and got that taken care of too. Got a call a short while after dropping it off and was told what the problem was and that it should be fixed very shortly and would get another call when it was ready. Within an hour I received a call and it was all set. Very happy with the service I received. More
Quick and Easy Purchase of my new car was quick and easy.. no hassle or hidden fees.. sales managers were professional and attentive. Would recommend to other will b Purchase of my new car was quick and easy.. no hassle or hidden fees.. sales managers were professional and attentive. Would recommend to other will be back for my new GMC pick up when ready. More
good job everyone did a good job Anne Ners Business manager and anthony klein car does not come with spare tire it uses a compressor set up which was not wit everyone did a good job Anne Ners Business manager and anthony klein car does not come with spare tire it uses a compressor set up which was not with the car. More
Amazing Deal at Bob Johnson This is our third car purchase from Bob Johnson ! I love the sales team! Sam Cubiotti & Buddy Baur worked hard to get the very best deal. They were This is our third car purchase from Bob Johnson ! I love the sales team! Sam Cubiotti & Buddy Baur worked hard to get the very best deal. They were patient and understand and answered every question that came up. More
New car /lease Chris was knowledgeable, easy to work with, friendly, explained lease versus purchasing new car, paperwork was streamlined and efficient, trade-in fai Chris was knowledgeable, easy to work with, friendly, explained lease versus purchasing new car, paperwork was streamlined and efficient, trade-in fair for year and condition of the car More
Excellent service Steve Levine is my go-to salesman. Always finds answers to my questions. Makes sure I know my car features. Easy going and pleasure to work with. I Steve Levine is my go-to salesman. Always finds answers to my questions. Makes sure I know my car features. Easy going and pleasure to work with. I like coming in and grabbing a water and banana. Place is always clean and everyone acknowledges you. More
This place is serious about Customer Care. We just happened to see that BJC was going to be open on the last Sunday of the month so we decided to stop in to look at Chevys after 6 years of lea We just happened to see that BJC was going to be open on the last Sunday of the month so we decided to stop in to look at Chevys after 6 years of leasing Fords. Ray was our salesman and he was great. We explored various lots of new Chevy SUVS to check out models and then paint colors and even after a couple of hours, Ray remained affable and enthusiastic. We went in on a Sunday just to look at the Chevys and we came back on the next day to take delivery of a 2019 Equinox. Bob Johnson Chevrolet earned my business with price, information about the vehicles and with excellent customer service. There is a great team assembled at Bob Johnson Chevrolet. More
strange I was waiting for an oil change and tire rotation . they said they would come and get me . This was at 1pm. Finally at 3 or after someone who reco I was waiting for an oil change and tire rotation . they said they would come and get me . This was at 1pm. Finally at 3 or after someone who recognized me got my car keys and bill for me . When I got home there was a message for me saying the dealership would be open until 5 and I could pick up my car anytime before then . That message was left at 1:50pm. My second adventure is that my speedometer digital was changed to tire pressure . I can not get it back to where I need it and I have no time to bring it back right now . My manual is of no help . It shows me buttons that are not on my model . Called the service desk , they could not help either . More