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Bob Johnson Chevrolet
Rochester, NY
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2,877 Reviews of Bob Johnson Chevrolet
Excellent Experience! I have always had excellent service from the service department. Andrew Bisig and Mike Zencar quickly got me in for a safety related issue and took ca I have always had excellent service from the service department. Andrew Bisig and Mike Zencar quickly got me in for a safety related issue and took care of the problem. They were even able to find me a courtesy loaner vehicle. Thanks guys! More
Great Service It was a pleasure doing business with Len Zaccaglino. His professional and courteous service was greatly appreciated. The deal for my Equinox was as a It was a pleasure doing business with Len Zaccaglino. His professional and courteous service was greatly appreciated. The deal for my Equinox was as advertised in the paper and the best deal offered in the Monroe County area. More
No One Can Beat Their Customer Service! I transferred to Bob Johnson Chevy from another Rochester dealership because of Sam and Will! These two made this process so easy and they got me the I transferred to Bob Johnson Chevy from another Rochester dealership because of Sam and Will! These two made this process so easy and they got me the car that I wanted at a way more reasonable cost than the dealership I was dealing with prior to them. Although that particular dealership offered me great customer service, it simply boiled down to being able to do for me what I needed at that time. When I visited Sam, he went right into action and got me exactly what I wanted at the price point I needed. I went in on Saturday and was able to pick up my car on Tuesday ( was ready by Monday but couldn’t get back there until Tuesday). Although everyone at the Bob Johnson Chevy family is awesome and wonderful, to see these two, you will not be disappointed! Very professional, friendly and will do everything they can to get you in the car you are looking for. I would give them a 10 if I could! More
So easy. Overall my experience at Bob Johnson was great. I was very nervous at first and was put at ease immediately. Everything was explained very well. Our p Overall my experience at Bob Johnson was great. I was very nervous at first and was put at ease immediately. Everything was explained very well. Our purchases and financing was very easy to do with help from of all of the employees there. More
Amazing Experience! Willie did an awesome job making the car buying process easy and fun for me and all the staff I worked with were fantastic. Joe from the NERDS did a Willie did an awesome job making the car buying process easy and fun for me and all the staff I worked with were fantastic. Joe from the NERDS did a great job as well and showed me every inch of my car. Overall it was a fantastic experience! More
Lease turn in and new car It was simple and easy, and the staff is friendly and fun/enjoyable to communicate with. This is usually more of a chore for me than anything, but it It was simple and easy, and the staff is friendly and fun/enjoyable to communicate with. This is usually more of a chore for me than anything, but it wasn’t a headache at all. More
Amazing Experience I was so pleased with the service & hospitality. Very in depth explanation & very helpful. I am very happy leaving the dealership. I feel knowledgeabl I was so pleased with the service & hospitality. Very in depth explanation & very helpful. I am very happy leaving the dealership. I feel knowledgeable about my new truck More
Best Buying experiance we've ever had. We were looking for a new car and wound up getting a fabulous lease. No pressure no BS, Dean listened to every word I said and did not interrupt or t We were looking for a new car and wound up getting a fabulous lease. No pressure no BS, Dean listened to every word I said and did not interrupt or try to shove me in a different direction . Dean answered all of our questions easily. He gave us what we wanted. This is how a good sales person should operate. Eric, was very professional and processed or paperwork quickly and efficiently with a minimum of fuss and was kind and professional. Tim was very professional and patient and did a wonderful job of explaining all of the electronics in the vehicle and set up all of our systems. Overall it was a fantastic experience and would gladly do it again and will be happy to recommend you to friends. Thank You. More
great customer service Great Customer service called me and made sure I was aware of cost , warranty coverage and length of time to be fixed . Had to bring car back when the Great Customer service called me and made sure I was aware of cost , warranty coverage and length of time to be fixed . Had to bring car back when the issue wasn’t completely resolved.Service team willing to do what was needed to be done to ensure car was fixed and working properly. I would definitely recommend to friends and family. The rental car option is a great bonus especially because I was going to be without my car for a week. More
Simply The Best! Bob Johnson Service Center is Beyond The Best! Chris Codd & his team is a team of excellence! Thank you for many years of Great Service! Bob Johnson Service Center is Beyond The Best! Chris Codd & his team is a team of excellence! Thank you for many years of Great Service! More