Bob Johnson Chevrolet

I walked into the dealership and was approached by Chuck Rocco who asked if he could help me. It turns out that Chuck and I had a mutual friend so I immediately felt at ease with him. Chuck was very patie Rocco who asked if he could help me. It turns out that Chuck and I had a mutual friend so I immediately felt at ease with him. Chuck was very patient with me as I wasn't really sure what model I was looking for or even if I wanted to buy or lease. Chuck walked me around the lot and showed me several cars trying to get a feel for what I wanted. Chuck then mentioned that he had a car he thought I would like. It was a Impala SS and I loved the car the moment I saw it. We took the car for a quick ride and I was convinced that this was the car I wanted. To be honest with you I haven't regretted the purchase one day as the car is awesome. More

Last month we purchased a 2006 LaCrosse from Bob Johnson Chevy and were very pleased with the entire car buying experience. We had spent the previous week going from dealership to dealership, and so by the Chevy and were very pleased with the entire car buying experience. We had spent the previous week going from dealership to dealership, and so by the time we walked in the door we knew what kind of vehicle we were looking for and what a competitive price was. Upon arriving we were helped by Chuck Rocco who handled our sale. The sale progressed at our pace and we never felt under pressure to buy. We test drove the vehicle a half dozen times over the course of a week. Chuck worked with us to get a competitive price and made sure the little details were taken care of. For example, after we left the dealership we realized we forgot the cargo net for the trunk. Before we could contact them about this, Chuck took the initiative and called us about it. As a matter of fact he even brought it our way, not making us swing by the dealership and pick it up. Chuck was knowledgeable about the vehicles, but what was perhaps the most refreshing thing about the sale was he was honest. Owning several Buicks in the past, we were very familiar with the vehicles, and how they should drive. We asked a lot of tough questions about the handling and mechanics. Other dealership salesmen pretended they understood everything about the cars, and brushed off our concerns with vague inaccurate answers. Chuck answered our questions when he could, and when he couldn't he went looking for the answer. He put us in touch with a knowledgeable mechanic and even provided car schematics. He worked with us to diagnose an often overlooked steering column issue. He made sure steering column was repaired and the car was running like new. We had actually noticed the same mechanical issue with another LaCrosse we had test drove, but that dealership refused to acknowledge the problem. It is for these reasons that we will not hesitate to contact Chuck when we are shopping for our next vehicle. More

Working with Chuck Rocco was a pleasant experience. They did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going on and the minute the Cruze RS came in he let me know. He was very thorough on every detail throughout the process. There was no pressure and he was very knowledgable about the car. It was truly a painless experience. More

I had a fantastic experience at Bob Johnson Chevrolet a few weeks ago when I went shopping for a new car! I worked with Chuck, who had sold me a used car at a different dealership years ago. It was a compl few weeks ago when I went shopping for a new car! I worked with Chuck, who had sold me a used car at a different dealership years ago. It was a complete coincidence that I ran into Chuck at Bob Johnson's, but I was extremely glad to see him! Chuck was very nice and accomodating, even though I was buying a used car on a small budget. I felt comfortable working with him from my past experience and this one was just as pleasant as the first! I had been searching for a new car after my old car suddenly died for a solid week with no luck. I walked into Bob Johnson on a Monday, and by Wednesday I was driving my new car. Chuck found a car that could fit my budget and my needs quickly and easily! Chuck has checked in with me several times since to be sure I was happy with the purchase, and I am! I would recommend Bob Johnson Chevrolet to friends and family and will definitely be going back there to see Chuck for any future car needs. More

What can i say about my sales rep,CHUCK ROCCO. My What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I pu What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I purchased a Traverse and my daughter a Cobolt. Chuck made sure from start to finish i was happy with our purchases. I've dealt with many dealers and sales reps over the years, and for sure I will be returning to see Chuck on my next purchase. He even emailed me and wished me a happy holiday, know that was a touch of class. Thank You again for a great no stress expereience Ron Cheesbro More

I purchased a car about three years ago and everything ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who tra ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who traded the car in. Winter came and still no rims. I ended up just purchasing other rims for winter tires. Three years later and I have yet to see them. I went back to the dealership to see the employee to see if I could get his "buddies" phone number so I could see what was going on and he refused to give it to me . He said he would call me if he heard anything trying to brush me off and then I asked if he even knew who I was which he did not remember so how was he supposed to contact me. All I was looking for was an answer which i still do not have. The second issue I had was the tint on the windows. We just wanted to know if they were legal and he said he brought them to get tested and said they were fine. Three weeks later i got pulled over because the tint was not legal. BUYERS BEWARE!!! They care about you during the sale and apparently not after. Satisfied with the car but not the way agreements were handled. GET EVERYTHING IN WRITING!!!! More

very good service, capable, honest, and fair. sales dept typical, if you can not bargin get ready to pay above full retail typical, if you can not bargin get ready to pay above full retail More