Bob Johnson Chevrolet
Rochester, NY
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2,875 Reviews of Bob Johnson Chevrolet
Working with Chuck Rocco was a pleasant experience. They did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going on and the minute the Cruze RS came in he let me know. He was very thorough on every detail throughout the process. There was no pressure and he was very knowledgable about the car. It was truly a painless experience. More
I had a fantastic experience at Bob Johnson Chevrolet a few weeks ago when I went shopping for a new car! I worked with Chuck, who had sold me a used car at a different dealership years ago. It was a compl few weeks ago when I went shopping for a new car! I worked with Chuck, who had sold me a used car at a different dealership years ago. It was a complete coincidence that I ran into Chuck at Bob Johnson's, but I was extremely glad to see him! Chuck was very nice and accomodating, even though I was buying a used car on a small budget. I felt comfortable working with him from my past experience and this one was just as pleasant as the first! I had been searching for a new car after my old car suddenly died for a solid week with no luck. I walked into Bob Johnson on a Monday, and by Wednesday I was driving my new car. Chuck found a car that could fit my budget and my needs quickly and easily! Chuck has checked in with me several times since to be sure I was happy with the purchase, and I am! I would recommend Bob Johnson Chevrolet to friends and family and will definitely be going back there to see Chuck for any future car needs. More
What can i say about my sales rep,CHUCK ROCCO. My What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I pu What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I purchased a Traverse and my daughter a Cobolt. Chuck made sure from start to finish i was happy with our purchases. I've dealt with many dealers and sales reps over the years, and for sure I will be returning to see Chuck on my next purchase. He even emailed me and wished me a happy holiday, know that was a touch of class. Thank You again for a great no stress expereience Ron Cheesbro More
I purchased a car about three years ago and everything ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who tra ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who traded the car in. Winter came and still no rims. I ended up just purchasing other rims for winter tires. Three years later and I have yet to see them. I went back to the dealership to see the employee to see if I could get his "buddies" phone number so I could see what was going on and he refused to give it to me . He said he would call me if he heard anything trying to brush me off and then I asked if he even knew who I was which he did not remember so how was he supposed to contact me. All I was looking for was an answer which i still do not have. The second issue I had was the tint on the windows. We just wanted to know if they were legal and he said he brought them to get tested and said they were fine. Three weeks later i got pulled over because the tint was not legal. BUYERS BEWARE!!! They care about you during the sale and apparently not after. Satisfied with the car but not the way agreements were handled. GET EVERYTHING IN WRITING!!!! More