Bob Johnson Chevrolet
Rochester, NY
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2,875 Reviews of Bob Johnson Chevrolet
We purchased our first car in 2004, a Aveo for our college bound daughter. I drove it for 2 days and was so impressed I begged my husband to buy me one. Randy Klatt was our salesperson and he was the college bound daughter. I drove it for 2 days and was so impressed I begged my husband to buy me one. Randy Klatt was our salesperson and he was the most helpful enjoyable salesperson we have ever encountered. Then to top off the wonderful experience, we met with George Sarkis who walked us through the whole finance end and answered our every question. Because of that great experience we have purchased 6 new vehicles between 2004-2011. When we walk into or call Bob Johnson we are always satisfied and that is why we keep coming back to our favorite sales/finance people they have a true gift of treating us like family. More
I recommend this dealership highly. I also recommend Randy as an outstanding salesperson. He was honest, friendly and forthcoming on any info I asked about. I highly would recommend Bob Johnson Chevrole Randy as an outstanding salesperson. He was honest, friendly and forthcoming on any info I asked about. I highly would recommend Bob Johnson Chevrolet to my family and friends. I am enjoying my new Cruze very much. Thanks again Randy. More
This dealership is great, my family has used Bob Johnson Chevrolet for years. The customer service is beyond exceptional. As soon as you walk through the door it seems as if someone is there to greet you. Chevrolet for years. The customer service is beyond exceptional. As soon as you walk through the door it seems as if someone is there to greet you. The salesman I had was fantastic, he actually drove me out to their secondary lot in a snow storm to find the car I was interested in. I do not have one bad thing to say about them. More
Chuck Rocco made the purchase of our new Malibu a very enjoyable experience. He spent a substantial amount of time outside in subzero weather, cleaning snow off numerous cars so that we could make sure t enjoyable experience. He spent a substantial amount of time outside in subzero weather, cleaning snow off numerous cars so that we could make sure that we were making the right choice. He did everything he could to get us the best price. When we picked it up, he took the time to make sure we were familiar with everything on the car. It was a pleasure doing business with Chuck. More
My Mom was ready for a new car so I took her to Bob Johnson. We worked with Chuck Rocco. Chuck was great to work with, professional, honest and explained all our options clearly. My Mom was deciding be Johnson. We worked with Chuck Rocco. Chuck was great to work with, professional, honest and explained all our options clearly. My Mom was deciding between 2 models so Chuck had us drive them both and explained both cars differences to make sure we understood and then allowed us to make a decision with out pushing us in any way. I will definitely go back to Bob Johnson and when I do I will definitely deal with Chuck Rocco. More
Knowing that my lease would soon be up I went to Bob Johnson Chevrolet where I had last leased my Trailblazer. I found that Chuck Rocco was now with Bob Johnson and knowing Chuck to be an honest profes Johnson Chevrolet where I had last leased my Trailblazer. I found that Chuck Rocco was now with Bob Johnson and knowing Chuck to be an honest professional I was pleased to work with him on my next purchase. Over the last three months Chuck kept in contact with me knowing I wanted a new Traverse, but not a high lease payment. Rather than trying to strong arm me into a quick sale he waited and watched the available offers and brought me in for a great car at a great price. The manager Dan D'ettore also took time to work with me, explain my options, and saw to it that I was happy with the sale. All around, my third GM lease and again Bob Johnson was the place to make the purchase! More
I bought a chevy malibu approximately one month ago, and Chuck Rocco was my salesman. He was very professional and patient during this process, I had planned on visiting two other dealerships that day, ho Chuck Rocco was my salesman. He was very professional and patient during this process, I had planned on visiting two other dealerships that day, however, Chuck worked with me on price, and I felt I got a good deal as well as a great vehicle. I would recommend Bob Johnson Chevrolet for your next vehicle. Great service! More
I knew what I was looking for and was extremely pleased with my purchase of a 2011 HHR in my favortie color- BLUE. Chuck Rocco made the sale easy and quick. In the past I would have a very bad headache a with my purchase of a 2011 HHR in my favortie color- BLUE. Chuck Rocco made the sale easy and quick. In the past I would have a very bad headache after all the paperwork was completed, but this time I was very calm and happy with the overall shopping experience. I have the confidence to recommend this dealership, the Chevy brand and the sales personnel(Chuck Rocco). There was no pressure and all my questions were answered promptly. THANK YOU for making my Holiday very merry!! More
I walked into the dealership and was approached by Chuck Rocco who asked if he could help me. It turns out that Chuck and I had a mutual friend so I immediately felt at ease with him. Chuck was very patie Rocco who asked if he could help me. It turns out that Chuck and I had a mutual friend so I immediately felt at ease with him. Chuck was very patient with me as I wasn't really sure what model I was looking for or even if I wanted to buy or lease. Chuck walked me around the lot and showed me several cars trying to get a feel for what I wanted. Chuck then mentioned that he had a car he thought I would like. It was a Impala SS and I loved the car the moment I saw it. We took the car for a quick ride and I was convinced that this was the car I wanted. To be honest with you I haven't regretted the purchase one day as the car is awesome. More
Last month we purchased a 2006 LaCrosse from Bob Johnson Chevy and were very pleased with the entire car buying experience. We had spent the previous week going from dealership to dealership, and so by the Chevy and were very pleased with the entire car buying experience. We had spent the previous week going from dealership to dealership, and so by the time we walked in the door we knew what kind of vehicle we were looking for and what a competitive price was. Upon arriving we were helped by Chuck Rocco who handled our sale. The sale progressed at our pace and we never felt under pressure to buy. We test drove the vehicle a half dozen times over the course of a week. Chuck worked with us to get a competitive price and made sure the little details were taken care of. For example, after we left the dealership we realized we forgot the cargo net for the trunk. Before we could contact them about this, Chuck took the initiative and called us about it. As a matter of fact he even brought it our way, not making us swing by the dealership and pick it up. Chuck was knowledgeable about the vehicles, but what was perhaps the most refreshing thing about the sale was he was honest. Owning several Buicks in the past, we were very familiar with the vehicles, and how they should drive. We asked a lot of tough questions about the handling and mechanics. Other dealership salesmen pretended they understood everything about the cars, and brushed off our concerns with vague inaccurate answers. Chuck answered our questions when he could, and when he couldn't he went looking for the answer. He put us in touch with a knowledgeable mechanic and even provided car schematics. He worked with us to diagnose an often overlooked steering column issue. He made sure steering column was repaired and the car was running like new. We had actually noticed the same mechanical issue with another LaCrosse we had test drove, but that dealership refused to acknowledge the problem. It is for these reasons that we will not hesitate to contact Chuck when we are shopping for our next vehicle. More