
Bob Johnson Chevrolet
Rochester, NY
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2,879 Reviews of Bob Johnson Chevrolet
We went to Bob Johnson Cheverolet after talking to a friend who also went there. We had Chuck Rocco for our salesman who made the whole process very easy and stress free. He genuinely wants you to be friend who also went there. We had Chuck Rocco for our salesman who made the whole process very easy and stress free. He genuinely wants you to be happy with your car. He also showed us how to use everything and answered any questions with a great attitude. Very professional. Would recommend him definitely. More
My service at Bob Johnson has always been awesome. Randy Klatt was my salesman in June 2010 and sold me a 2010 Malibu. However, in November 2010 I was rear ended and the vehicle was totalled. I called Randy Klatt was my salesman in June 2010 and sold me a 2010 Malibu. However, in November 2010 I was rear ended and the vehicle was totalled. I called Randy up and he told me to come in and he'd take care of me. His compassion with the situation really showed me the person he is and the quality of people you will encounter at Bob Johnson Chevrolet. More
Bob Johnson Chevrolet is my go-to dealer. The sales experience was first-class, thanks to my consultant, Randy Klatt. Randy made me feel like a true family member and literally walked me through every experience was first-class, thanks to my consultant, Randy Klatt. Randy made me feel like a true family member and literally walked me through every step of the buying process. My auto selection was based on my family needs and budget and Randy never waivered from that. I've been to high-pressure auto dealers in the past that were unprofessional, pushy, and non-auto educated. Bob Johnson Chevrolet employees are certified, professional, and dedicated to their customers buying experience. Highly recommended auto dealer - especially Randy Klatt. More
We worked with Randy Klatt on the purchase of our 09 Silverado. He was a pleasure to work with and we feel we got a great deal and have recommended him to our friend who also bought a truck with him. W Silverado. He was a pleasure to work with and we feel we got a great deal and have recommended him to our friend who also bought a truck with him. We also dealt with Daniel Helmbold for service and was also treated great and efficiently. We would definitely go back for future purchases. More
We purchased our first car in 2004, a Aveo for our college bound daughter. I drove it for 2 days and was so impressed I begged my husband to buy me one. Randy Klatt was our salesperson and he was the college bound daughter. I drove it for 2 days and was so impressed I begged my husband to buy me one. Randy Klatt was our salesperson and he was the most helpful enjoyable salesperson we have ever encountered. Then to top off the wonderful experience, we met with George Sarkis who walked us through the whole finance end and answered our every question. Because of that great experience we have purchased 6 new vehicles between 2004-2011. When we walk into or call Bob Johnson we are always satisfied and that is why we keep coming back to our favorite sales/finance people they have a true gift of treating us like family. More
I recommend this dealership highly. I also recommend Randy as an outstanding salesperson. He was honest, friendly and forthcoming on any info I asked about. I highly would recommend Bob Johnson Chevrole Randy as an outstanding salesperson. He was honest, friendly and forthcoming on any info I asked about. I highly would recommend Bob Johnson Chevrolet to my family and friends. I am enjoying my new Cruze very much. Thanks again Randy. More
This dealership is great, my family has used Bob Johnson Chevrolet for years. The customer service is beyond exceptional. As soon as you walk through the door it seems as if someone is there to greet you. Chevrolet for years. The customer service is beyond exceptional. As soon as you walk through the door it seems as if someone is there to greet you. The salesman I had was fantastic, he actually drove me out to their secondary lot in a snow storm to find the car I was interested in. I do not have one bad thing to say about them. More
Chuck Rocco made the purchase of our new Malibu a very enjoyable experience. He spent a substantial amount of time outside in subzero weather, cleaning snow off numerous cars so that we could make sure t enjoyable experience. He spent a substantial amount of time outside in subzero weather, cleaning snow off numerous cars so that we could make sure that we were making the right choice. He did everything he could to get us the best price. When we picked it up, he took the time to make sure we were familiar with everything on the car. It was a pleasure doing business with Chuck. More
My Mom was ready for a new car so I took her to Bob Johnson. We worked with Chuck Rocco. Chuck was great to work with, professional, honest and explained all our options clearly. My Mom was deciding be Johnson. We worked with Chuck Rocco. Chuck was great to work with, professional, honest and explained all our options clearly. My Mom was deciding between 2 models so Chuck had us drive them both and explained both cars differences to make sure we understood and then allowed us to make a decision with out pushing us in any way. I will definitely go back to Bob Johnson and when I do I will definitely deal with Chuck Rocco. More
Knowing that my lease would soon be up I went to Bob Johnson Chevrolet where I had last leased my Trailblazer. I found that Chuck Rocco was now with Bob Johnson and knowing Chuck to be an honest profes Johnson Chevrolet where I had last leased my Trailblazer. I found that Chuck Rocco was now with Bob Johnson and knowing Chuck to be an honest professional I was pleased to work with him on my next purchase. Over the last three months Chuck kept in contact with me knowing I wanted a new Traverse, but not a high lease payment. Rather than trying to strong arm me into a quick sale he waited and watched the available offers and brought me in for a great car at a great price. The manager Dan D'ettore also took time to work with me, explain my options, and saw to it that I was happy with the sale. All around, my third GM lease and again Bob Johnson was the place to make the purchase! More