Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Accessory Installation Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very fa Quick friendly professional service. Easy to recommend to friends and family. I had a few accessory added, and each was of high quality with a very factory look installation. I am very satisfied with the work they did. More
Great service When I arrived before my scheduled appointment time, there was a line at the desk and I heard a two hour wait. Come to find out, I was the only one wi When I arrived before my scheduled appointment time, there was a line at the desk and I heard a two hour wait. Come to find out, I was the only one with an appointment, so I was out within an hour. Service completed with no surprises at the price I was quoted. More
brakes installed rotors & pads, front wheels Dropped car at 715am, rented car, got a call around 530pm, pick up tomorrow. Is that good service?, made appt weeks in advance and never was less time Dropped car at 715am, rented car, got a call around 530pm, pick up tomorrow. Is that good service?, made appt weeks in advance and never was less time that normal, I made an appointment, 739 am, 40 cars checking in. You take to many in to provide 100% great results for all. More
Ease of leasing First time at Bob Johnson. Was highly recommended and the experience was a positive one. Salesman was great, explained everything. The whole transacti First time at Bob Johnson. Was highly recommended and the experience was a positive one. Salesman was great, explained everything. The whole transaction was easy and done in a timely manner. More
Very pleased Everyone is professional and top shelf . The whole experience was made easier because they explained everything in detail . I would recommend Bob John Everyone is professional and top shelf . The whole experience was made easier because they explained everything in detail . I would recommend Bob Johnson to any of my family or friends More
Good service and provided good insight on vehicle features. Like the apple car play feature and the benefits if can have while driving and sucg and provided good insight on vehicle features. Like the apple car play feature and the benefits if can have while driving and sucg More
Pleasant and accommodating Anthony was knowledgeable and professional. I highly recommend him for anyone looking to buy or lease a new vehicle. He made the process simple and Anthony was knowledgeable and professional. I highly recommend him for anyone looking to buy or lease a new vehicle. He made the process simple and quick. More
Great Experience This was our second time leasing a vehicle from Bob Johnson and working with David Towle. We test drove a Tahoe on a Saturday and took delivery the fo This was our second time leasing a vehicle from Bob Johnson and working with David Towle. We test drove a Tahoe on a Saturday and took delivery the following Monday. The process was quick and straightforward. Overall, a great experience! More
Thorough I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership (thank god)! My experience here was grand with exception of one of the service writers being rude & nasty while intercepting my service writers work in his absence. He showed me to the pay window & handed me my paper work & started to walk away as he did I stopped him & asked if theres anything I should know or anything he should go over & " he stated I dont know you tell me " as he again started to exit ! The ladies at the cashiers windows heard his tone & answers & were offended as I was. However non the less i was referred to a manager who came over with a host of apologies a thanks for your business & a hand shake ! I admit I expected a cleaned vehicle., a car wash, a discount or something maybe even on my next visit but nothing more than an apology . For my first visit definately didn't earn a 5- star rating. After a long day of waiting & more waiting to discuss poor employee behavior....atleast the manager did go over paper work ! Not the perfect visit but they say good helps hard to find. More
Quick and painless. Ray is wonderful to work with It was time to renew my lease. Ray was excellent in finding me a car that would suit me and my growing family. He was able to meet and exceed my expec It was time to renew my lease. Ray was excellent in finding me a car that would suit me and my growing family. He was able to meet and exceed my expectations for the process of finding a vehicle as well as coming in a price that was in our budget. He is always a delight to work with and we look forward to working with him in the future More