Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Very kind and pleased with the sales man Bob Johnsons was very kind and a pleasure to do business with. I would definitely recommend them to family and friends. I will definitely stay a custo Bob Johnsons was very kind and a pleasure to do business with. I would definitely recommend them to family and friends. I will definitely stay a customer with them. More
Great team work Personable and friendly service. Great team work. Lenny the salesman was very helpful. Corey knows his stuff. Good work all. We will becoming back aga Personable and friendly service. Great team work. Lenny the salesman was very helpful. Corey knows his stuff. Good work all. We will becoming back again More
Great people to work with Dealt with a great group of people there. Sales, finance and Nerd support was all awesome!! Michael, John and Tim all made this process easy and stre Dealt with a great group of people there. Sales, finance and Nerd support was all awesome!! Michael, John and Tim all made this process easy and stress free! More
Great Experience I have bought 14 GM cars in the past from different dealers, and this was my best experience of them all. Brady Schultz did a great job working to get I have bought 14 GM cars in the past from different dealers, and this was my best experience of them all. Brady Schultz did a great job working to get the car I wanted and the price within my budget. Very Professional and attentive to my needs. Tim Ferris gave me the best experience I have ever had on the delivery of a new car. He covered every detail of the car with great patience. More
Almost a good deal I love the car I bought. There were a few things that bothered me. First, there was no effort to get me an extended warranty. Also, one of the banks t I love the car I bought. There were a few things that bothered me. First, there was no effort to get me an extended warranty. Also, one of the banks that declined my loan, stated that I paid more than it was worth. I'm not very satisfied More
Chevy Traverse (AC Service) On 04/30/2019 I brought my Chevy Traverse in for an 8:30am appointment. It was suppose to be checked for an AC problem and I was informed it would tak On 04/30/2019 I brought my Chevy Traverse in for an 8:30am appointment. It was suppose to be checked for an AC problem and I was informed it would take about 1.5 to 2 hours. I left and around 12:30pm I still didn’t hear back. I called and was told my service person (Shawn)was on lunch and they would give him the message to call me back. He never called back. I called again and and asked to speak to Shawn. I was informed he was still at lunch and would give him the message. I explained everything again. Shawn never called me back so I called again and spoke to Kristin. I asked to speak to a manager. She asked me what for and I told her I’ve already explained this several times and I wasn’t going to explain it again. Kristin then hung up on me While I was talking to her. I called back again and spoke to Cathy. She was able to track down Shawn-and he eventually called me back. I was informed they were very busy and had not had a chance to get my car in yet. I went back to the service station and asked to speak to a manager and was told there wasn’t one to speak to. It wasn’t until my wife flagged down somebody she knew and he was able to get a manager for me. While we were waiting the girls who answer the phones kept coming out to the service area to stare at my wife and I. Chris cod eventually came out and spoke to us and defended his employees actions of how we were treated. He did waive the diagnostic charge of the service, but I will never go back again. I will never buy another vehicle from you. And I have never been treated so disrespectful. I am a loyal GM buyer and my Dad and Brother both worked for GM. I grew up with GM . I did say something to Kristin and she denied hanging up on me. I told her I didn’t appreciate being treated like that. It was very disrespectful. Chris Codd apologized and said he would look into it. He called me back and said he reviewed the call and it sounded like a dropped call. None of my other calls were dropped. I feel as though Kristin hung up on me. The whole experience was horrible and to avoid any future conflict I won’t be coming back. Please feel free to call me if you need anymore information. More
Very satisfied Great staff. Very friendly and helpful in many ways. I recommend anyone looking at Chevy's to go to Bob Johnson Chevrolet for new or used. Great staff. Very friendly and helpful in many ways. I recommend anyone looking at Chevy's to go to Bob Johnson Chevrolet for new or used. More
Awesome Tyler was very patient and helpful. George is just amazing. And Tim was very patient with me In explaining the features of my me Equinox since I am t Tyler was very patient and helpful. George is just amazing. And Tim was very patient with me In explaining the features of my me Equinox since I am technologically challenged. Because of the attention Tyler paid to us, I will strongly recommend him to anyone looking for a new vehicle. This is our 5th vehicle from Bob Johnson's, and I'm sure there will be a 7th on the future! More
New lease This is the 4th or 5th car I’ve gotten from Bob Johnson! I’m very loyal customer & recommend them to all my friends & family. Love the new tech assist This is the 4th or 5th car I’ve gotten from Bob Johnson! I’m very loyal customer & recommend them to all my friends & family. Love the new tech assistants! Showed me all the tricks of my car. And my salesman Dave Towle always comes thru with a great deal More
Great job . Thanks. Bob Johnson is making Car Buying in America Great Again. It makes me figure that you guys are getting the job done to Make America Great Aga . Thanks. Bob Johnson is making Car Buying in America Great Again. It makes me figure that you guys are getting the job done to Make America Great Again More