Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Great experience Everyone was extremely helpful and I couldn't have asked for a more pleasant first experience with a car dealership. They walked me through it, listen Everyone was extremely helpful and I couldn't have asked for a more pleasant first experience with a car dealership. They walked me through it, listened to what I wanted, and did everything they could to get me the best deal with exactly what I wanted, all while being incredibly friendly and efficient. More
5 star customer service Bryan was great in listening to my needs and finding me the perfect vehicle that fit my budget. I would recommend him as a salesman to anyone! Bryan was great in listening to my needs and finding me the perfect vehicle that fit my budget. I would recommend him as a salesman to anyone! More
Timing Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem” turned into a call at 3:15 that the work had not been started yet! End up not being done until after 5:00. More
Amazing! My sales man (mike )and Nerd (sarpreet) were amazing! Made this experience that much more exciting for me ! Couldn't ask for anything better as a firs My sales man (mike )and Nerd (sarpreet) were amazing! Made this experience that much more exciting for me ! Couldn't ask for anything better as a first time buyer! More
Professional and courteous Professional- an employee was designated to help us with sales, finances, test drive, technical use of the car Courteous- offered water, offered snac Professional- an employee was designated to help us with sales, finances, test drive, technical use of the car Courteous- offered water, offered snacks, asked about our family More
replace passenger air bag Left car at dealership and car was done in alotted time with shuttle service both ways pickup and drop off. Very satisfied with service and customer s Left car at dealership and car was done in alotted time with shuttle service both ways pickup and drop off. Very satisfied with service and customer satisfaction. More
Oil change tires rotation great job Overall service was excellent done in timely manner for not having appointment friendly service have never had bad service and working with Andy in se Overall service was excellent done in timely manner for not having appointment friendly service have never had bad service and working with Andy in service and Ann as my salesman has been great More
Great service center Anytime I need something done I am in and out with a quickness especially if I'm dealing with Andrew Bisig. He always makes sure everything is done ri Anytime I need something done I am in and out with a quickness especially if I'm dealing with Andrew Bisig. He always makes sure everything is done right the first time. More
Easy Process This is one of the easiest times that I ever had buying a new car and my salesman, Lenny, was a great guy to work with. Will definitely come back This is one of the easiest times that I ever had buying a new car and my salesman, Lenny, was a great guy to work with. Will definitely come back More
Great experience, very professional Both the sales representative and the man at the tech desk were very helpful and good at what they do. I always felt that I was in good hands when wor Both the sales representative and the man at the tech desk were very helpful and good at what they do. I always felt that I was in good hands when working with each of them. More