Bob Johnson Chevrolet

Great Very convenient and friendly . Very well organized and after I purchased my car a week later someone hit me and came here for service and it was also Very convenient and friendly . Very well organized and after I purchased my car a week later someone hit me and came here for service and it was also excellent working with them and nu look . More

Purchase 2 weeks after the expensive purchase of a vehicle the accelerator went while I was driving on the highway with my son! Like it went from accelerating 2 weeks after the expensive purchase of a vehicle the accelerator went while I was driving on the highway with my son! Like it went from accelerating and me getting into my lane all the way down to 20 mph with a tractor trailer behind me! The tractor trailer blowing his horn and swerved me and thank God no one was in the left lane and he quickly maneuvered over. The scariest thing I have ever been through! I got off the highway made it back to Bob Johnson only for the car having to stay there and took a shuttle home, expressed I needed a car I have physical therapy and a X-ray next day, they say no rentals available like zero in a car dealership, no loaners, no anything, the next day the call same with a rental of a huge Silverado I mean I’m 5’3 with a fractured spine out on workers comp I can’t miss any appointments with those people and they gave me that truck to drive of all the xxxx cars while this was going on not once did anyone apologize for this inconvenience, this nonsense. This was my 3rd car from Bob Johnson over the years, I will never go back to them. I rather just don’t deal with GMC or Chevy and go somewhere were the employees/staff make the customer feel like they are appreciate. Still to this day haven’t heard anything from them honestly we could have died in that xxxx car but it’s a lesson I won’t repeat again. More

Great Customer Service It was a great and easy process. Hector Padgham and George sarkis did a great job and made my purchase a breeze. They were both very informative an It was a great and easy process. Hector Padgham and George sarkis did a great job and made my purchase a breeze. They were both very informative and answered all my questions. More

Good leasing experience My experience was great. It was my first time leasing, and I went in with some hesitations. James helped me find a great car within my budget and was My experience was great. It was my first time leasing, and I went in with some hesitations. James helped me find a great car within my budget and was beyond helpful addressing all my questions and concerns. Would definitely lease or buy from James again. More

Recall & inspection. From the time that I pulled into the garage until the time that I exited the building, I felt like a valued customer. Everyone is genuinely friendly & From the time that I pulled into the garage until the time that I exited the building, I felt like a valued customer. Everyone is genuinely friendly & respectful. I was given a time frame for the service and it actually was quicker than that. It was a pleasant experience. Thank you. More

"Outstanding" We went to get one vehicle ended up with two... Great experience!!! Steve Levine did a great job in all areas of the deal......... Outstanding.... We went to get one vehicle ended up with two... Great experience!!! Steve Levine did a great job in all areas of the deal......... Outstanding.... More

Quick and easy. I knew what I wanted and was in and out quickly. I feel I got an excellent deal and was pleased with everything. I would go back again. I knew what I wanted and was in and out quickly. I feel I got an excellent deal and was pleased with everything. I would go back again. More

Great service It was my first time leasing a car, my sales person Nate was awesome with helping the car that I enjoy driving around with everyday It was my first time leasing a car, my sales person Nate was awesome with helping the car that I enjoy driving around with everyday More

Excellent Experience!! First time customer at Bob Johnson Chevrolet for sales. Everything was so smooth and worry free. The best part of course was the deal I got on the Tra First time customer at Bob Johnson Chevrolet for sales. Everything was so smooth and worry free. The best part of course was the deal I got on the Traverse I wanted. More

Excellent. Best dealership in the Rochester, New York area. Service and selection are outstanding. I shopped around a lot before going to Bob Johnson’s and no Best dealership in the Rochester, New York area. Service and selection are outstanding. I shopped around a lot before going to Bob Johnson’s and no other dealership came close in quality of service. More