Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Awesome Experience Everything about buying my new Chevy Equinox went smoothly. From making the deal to driving away, I received great service from everybody. I especial Everything about buying my new Chevy Equinox went smoothly. From making the deal to driving away, I received great service from everybody. I especially want to thank Michelle in the financing department who took the time to talk about lots of options for current and future credit related issues. The sales person, Chris, did an excellent job providing all the information I needed. When I picked up the car, Joe made sure I understood all of the technology built into the car before I drove off the lot. Thank you to everybody who helped me from start to finish! More
Everyone at Bob Johnson makes me feel great I love buying cars and they make me feel good when I’m there. I’m treated like family and I trust Peter and Anthony with my family’s safety. What else I love buying cars and they make me feel good when I’m there. I’m treated like family and I trust Peter and Anthony with my family’s safety. What else is more important than your Family? More
Most excellent This is the third car from Bob Johnson. Basically wouldn't shop anywhere else. Steve York listened to our needs and met every request with honesty a This is the third car from Bob Johnson. Basically wouldn't shop anywhere else. Steve York listened to our needs and met every request with honesty and professionalism! Great relief to be able to just go to your salesman and know he will treat you well. Tim Ferris showed us how to set up all the technology now available and was super patient with our limited technology experience. We both felt that he had taken us through all the set up explaining even the simplest things with expertise. I'm sorry that I don't remember the name of the wonderful woman in finance who walked us through all the financial side of buying a car. Again, she was able to simplify the process and made it just an easy step in the car buying process. As expected the entire process was excellent! More
Everyone at Bob Johnson’s is AMAZING!! Steve L hooked myself and my father up! Myself with an 2019 Equinox and my my dad with a 2019 Tahoe! Utterly amazing customer service for the situatio Steve L hooked myself and my father up! Myself with an 2019 Equinox and my my dad with a 2019 Tahoe! Utterly amazing customer service for the situation I was in! I truly appreciate John from Financing and Steve L for selling me my car! Thank you all so much!! More
Excellent Buying my car was a pleasant experience all around. Len Zaccaglino, as always, was professional and helped me get the exact vehicle I was looking for. Buying my car was a pleasant experience all around. Len Zaccaglino, as always, was professional and helped me get the exact vehicle I was looking for. Tim Ferris has exceptional knowledge of the high tech capabilities of the vehicle and did a great job helping me learn how to use them all. More
Wonderful I had to take my vehicle in for a sound it was making and crack in windshield. While it was there I had them do oil change as well. I dealt with Danny I had to take my vehicle in for a sound it was making and crack in windshield. While it was there I had them do oil change as well. I dealt with Danny in service. He was very professional and went out of his way to be sure to keep me posted on part arrivals and when my vehicle would be ready. Great experience. More
Used Dodge Durango Love the '18 Dodge Durango I bought. Reasonably priced but would not consider any kind of price change. Be careful when you say you will put money dow Love the '18 Dodge Durango I bought. Reasonably priced but would not consider any kind of price change. Be careful when you say you will put money down bc they added $200 extra dollars when I never agreed to anything over what I said I would put down. No extras like oil changes or anything. More
Lube oil filter tire rotation Stop by with no appointment. Fit me in. Sat in the waiting room. Completed an hour and a half of busy work before the service rep came in told me I wa Stop by with no appointment. Fit me in. Sat in the waiting room. Completed an hour and a half of busy work before the service rep came in told me I was all set. Two birds one stone. More
Pleasant experience from start to finish Our salesman exhibited the utmost professionalism and was very friendly. He made the experience very pleasant and we highly recommend him for anyone w Our salesman exhibited the utmost professionalism and was very friendly. He made the experience very pleasant and we highly recommend him for anyone who might need a vehicle. More
Total Experience Was Horrible! Initial diagnosis was under warranty, contacted and told it was incorrect and I would owe $400 for breaks/rotors. Appearance/attitude of an amateur sh Initial diagnosis was under warranty, contacted and told it was incorrect and I would owe $400 for breaks/rotors. Appearance/attitude of an amateur shop! More