Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Great place to go I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to w I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to work with the shuttle service and a ride back when my car is done. I don’t have to waste time waiting for my car to get done. If your car is gong to be there for an extended time ask for a loaner. More
New veicle purcahse Exceptional service and very professional sales related personnel. George Sarkis is a tremendous in individual, very personable and just plain nice ! Exceptional service and very professional sales related personnel. George Sarkis is a tremendous in individual, very personable and just plain nice !! Michael Barty and Nate Chandler were a pleasure to work with and I appreciate their sincere efforts to provide us with a reasonable purchase. Vehicle was prepped for delivery nicely however, the interior windows and floor were not cleaned. Dirt and foot prints were on mats and carpet at each seat, windows had finger prints and smudges. Radio had pre-sets for every possible station, all three frequencies! Perhaps the original dealer, Victor Chevrolet, had "played" with the vehicle? More
Great car buying experience. Straight forward and friendly! I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so p I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so patient and accommodating to my kids. - thank you for everything!! We love our new Chevy Equinox!! More
First Time at Bob Johnson Steve Levine worked with us to get the price we were looking for, Eric Pappert recommended additional ways we could save, and Corey Sherwood was patie Steve Levine worked with us to get the price we were looking for, Eric Pappert recommended additional ways we could save, and Corey Sherwood was patient with my lack of technical knowledge going in. All were very friendly and the process was fairly quick and smooth. Thanks guys! More
3 repair attempts for the same issue. Upon entry to the service area you are not met, spoken to or directed where to go. It feels as if they avoid eye contact with you as if afraid you’ll Upon entry to the service area you are not met, spoken to or directed where to go. It feels as if they avoid eye contact with you as if afraid you’ll ask for something. 3 attempts to get the Check Engine light off wasn’t reassuring of their skill level as mechanics - loose battery cable found on 3rd try. So far so good. Service Consultant Daniel was excellent and a saving grace to the company. They need a bigger service dept. Waiting over 2 hrs for oil change is poor. Last time I went to Valvoline - done in 25 min. More
Great experience !! I had a really good experience.. everyone I dealt with was friendly and helpful. Will definitely be coming back again and will recommend to others. I had a really good experience.. everyone I dealt with was friendly and helpful. Will definitely be coming back again and will recommend to others. More
Excellent From the moment I came in to the dealership until the time I drove off with the new car, everyone was very helpful, and everything was taking care in From the moment I came in to the dealership until the time I drove off with the new car, everyone was very helpful, and everything was taking care in a timely manne. More
Amazing customer service This is by far the best experience I’ve had leasing a car. Everyone I worked with was excellent and knowledgeable and friendly. I will definitely be c This is by far the best experience I’ve had leasing a car. Everyone I worked with was excellent and knowledgeable and friendly. I will definitely be coming back for my next lease. Thank you for such a great experience Bob Johnson! More
Easy lease I went to Bob Johnson not expecting to leave with a car that day. I found a car I liked and was able to take it home 3 hours later. The whole process I went to Bob Johnson not expecting to leave with a car that day. I found a car I liked and was able to take it home 3 hours later. The whole process was very simple and everyone was very easy to work with. More
Wonderful Was the friendliest and smoothest process ! Everything was ready for me to sign , accounts with GM rewards and all ! Hector explained it thoroughly Was the friendliest and smoothest process ! Everything was ready for me to sign , accounts with GM rewards and all ! Hector explained it thoroughly with me , as well my daughter stayed to set up the on star and she was smooth and friendly ! More