Bob Johnson Chevrolet

Service The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know th The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know they had the part there so that wasn't their "excuse." I DID NOT appreciate being made to use a truck for a loaner. I am 82 yrs. & did not like having to struggle to get into the truck. Don't see why you can't offer some sort of sedan to your customers. VERY disappointed w/this part of the service. More

GREAT SERVICE We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. More

Cruze It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. More

Inspection I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 1-2 Months this year. I have Verizon "HUM" on this vehicle and nothing indicated that the computer was read. Maybe if the State raised the inspection fee to $178.00 more vehicles would pass. More

2019 Colorado When looking for my new truck I checked out other dealers first and then returned to Bob Johnson’s when I was ready to buy . I’ve bought 4 vehicles fr When looking for my new truck I checked out other dealers first and then returned to Bob Johnson’s when I was ready to buy . I’ve bought 4 vehicles from Ann Lakes always thought I was getting s fair deal More

My new truck! We were long time customers of another dealership. We decided to try Bob Johnson’s. What a great decision! Great selection, the entire staff is very We were long time customers of another dealership. We decided to try Bob Johnson’s. What a great decision! Great selection, the entire staff is very organized. Mike (our salesman) was great. He made the whole experience very comfortable. Alex was very helpful too with the technology. Thanks! More

Leasing my first chevy cruze James Campbell made my first car purchase very easy and worked with me on a good middle ground price and longer lease then I expected thanks! James Campbell made my first car purchase very easy and worked with me on a good middle ground price and longer lease then I expected thanks! More

Great experience This was my first time buying a car. Everything went well. Steve Levine is a great salesman and I appreciated how Tim Ferris showed me how to use the This was my first time buying a car. Everything went well. Steve Levine is a great salesman and I appreciated how Tim Ferris showed me how to use the features on my car. Great experience and I highly recommend you go to Bob Johnson's…there's a reason they're #1 in the nation! More

It was great Let me start here, I live in Syracuse and bought a truck in Rochester!!!!! I went to three dealerships in the Syracuse area and could not find a sales Let me start here, I live in Syracuse and bought a truck in Rochester!!!!! I went to three dealerships in the Syracuse area and could not find a sales person that could get back to me, besides find me what I wanted. After a few calls, and a couple emails and a text or two I was driving a new truck!!!!!! Brady and Dylan were great, I could not be happier. I ran eight Pella window dealerships and I know sharp people when I come in contact with them, I have hired hundreds. Whoever the upper management is above these two employees must be pretty sharp as well. Good help is not hard to find, it's almost impossible. Thank you again! Respectfully, Anthony Luttinger More

Go somewhere else!!! Had an appointment at 8:45 for an oil change and tire rotation. Was told it would be 60-75 minutes tops. Guy came out at 10:00, thought he was going t Had an appointment at 8:45 for an oil change and tire rotation. Was told it would be 60-75 minutes tops. Guy came out at 10:00, thought he was going to say “ all done” but instead he informed me they hadn’t gotten to my car yet. Didn’t get out of there til nearly 11:30. Not acceptable. Apparently the consumers time means nothing. Third survey I’ve been asked to give. Said the same thing in all. Do they care?? Nope. More