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Bob Johnson Chevrolet

Rochester, NY

4.3
2,872 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,872 Reviews of Bob Johnson Chevrolet

June 07, 2019

Transmission issue Tech was taking my car for a longer ride to see issue; they did not put one mile on my car and said there was no issue. More

by blecky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
June 07, 2019

Great service!! Great service! Mike was very professional, he was very helpful and understood exactly what I wanted and made sure I was happy with everything. Will a More

by mdgbeck17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marletta
June 07, 2019

Great experience Great experience, everyone I met with was friendly, helpful and excited to help me find a car that was right for me. Will definitely recommend More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Zaccaglino, Alexandra Rocco
June 06, 2019

Great experience. Professional. Efficient! Went in to get an estimate on a new lease. Chris worked with me on what I wanted & found several rebates to keep my payment low. Tim took his time sho More

by Amyreed2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Callari, Tim Ferris
June 06, 2019

Too long of a wait time Was there for 2 and a half hours for a simple oil change that I had an appointment for. Should have been in and out on less then an hour. And was neve More

by kellyleitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve York
Jun 12, 2019 -

Bob Johnson Chevrolet responded

I'm sorry you had this experience here! Our PitStop Just opened up across the road 15 Minutes for an oil change & tire rotation! Please feel free to get in touch with our service manager Chris Codd with any concerns 585-957-6047

June 06, 2019

Love this dealership! I have used Bob Johnson for all my cars, whether buying or leasing. They always make it easy and quick. We worked with Len this time. He's an awesome More

by Bwaller89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Zaccaglino
June 06, 2019

Service The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know th More

by elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
June 06, 2019

GREAT SERVICE We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. More

by Dalana.uderitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt jewels and Anthony's assistant , Anthony Suttera, Corey Sherwood
June 05, 2019

Cruze It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. More

by Hoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antinore, Tim Ferris
June 05, 2019

Inspection I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 More

by Notsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamalle Cade
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