Bob Johnson Chevrolet
Rochester, NY
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2,872 Reviews of Bob Johnson Chevrolet
Transmission issue Tech was taking my car for a longer ride to see issue; they did not put one mile on my car and said there was no issue. Tech was taking my car for a longer ride to see issue; they did not put one mile on my car and said there was no issue. More
Great service!! Great service! Mike was very professional, he was very helpful and understood exactly what I wanted and made sure I was happy with everything. Will a Great service! Mike was very professional, he was very helpful and understood exactly what I wanted and made sure I was happy with everything. Will always reccomend Mike to anyone who's looking for a vehicle! More
Great experience Great experience, everyone I met with was friendly, helpful and excited to help me find a car that was right for me. Will definitely recommend Great experience, everyone I met with was friendly, helpful and excited to help me find a car that was right for me. Will definitely recommend More
Great experience. Professional. Efficient! Went in to get an estimate on a new lease. Chris worked with me on what I wanted & found several rebates to keep my payment low. Tim took his time sho Went in to get an estimate on a new lease. Chris worked with me on what I wanted & found several rebates to keep my payment low. Tim took his time showing us all of the features & how to use them. Great experience. Would highly recommend Bob Johnson. More
Too long of a wait time Was there for 2 and a half hours for a simple oil change that I had an appointment for. Should have been in and out on less then an hour. And was neve Was there for 2 and a half hours for a simple oil change that I had an appointment for. Should have been in and out on less then an hour. And was never told it would be that long or have an update. I'll go to Doyle next time . Quicker service and closer to home even though we have bought multiable vehicles from Bob johnsons. More
Love this dealership! I have used Bob Johnson for all my cars, whether buying or leasing. They always make it easy and quick. We worked with Len this time. He's an awesome I have used Bob Johnson for all my cars, whether buying or leasing. They always make it easy and quick. We worked with Len this time. He's an awesome salesman, very honest and relatable. No doubt we will be back for future car needs! More
Service The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know th The service consultant, Chris Sherlock, was helpful, but can't say the same for the service techs. It took them 3 days to fix the problem. I know they had the part there so that wasn't their "excuse." I DID NOT appreciate being made to use a truck for a loaner. I am 82 yrs. & did not like having to struggle to get into the truck. Don't see why you can't offer some sort of sedan to your customers. VERY disappointed w/this part of the service. More
GREAT SERVICE We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. We had great customer service, was in and out of there with a great deal. Love the vehicle and will recommend my all of our friends. More
Cruze It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. It was a good experience and I appreciate their timeliness. Their prices are reasonable and you get to leave with a full tank of gas. More
Inspection I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 I was told that my rotors were "delaminating" and would fail the inspection, where as the rotors were replaced in NC last April. The vehicle sat for 4 1-2 Months this year. I have Verizon "HUM" on this vehicle and nothing indicated that the computer was read. Maybe if the State raised the inspection fee to $178.00 more vehicles would pass. More