Bob Johnson Chevrolet
Rochester, NY
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2,876 Reviews of Bob Johnson Chevrolet
Transaction was handled in a timely and friendly manner. The transaction was handled in a timely and friendly manner. Plus the vehicle I had in mind was readily available, the color and features too. The transaction was handled in a timely and friendly manner. Plus the vehicle I had in mind was readily available, the color and features too. More
Service Had a appointment for oil change and inspection and took over 2 hours can’t wait for the new oil change building to open! They keep saying it will be Had a appointment for oil change and inspection and took over 2 hours can’t wait for the new oil change building to open! They keep saying it will be open soon. More
Amazing experience Working with Mike Rotolo was a great experience. He was kind and new a ton about the vehicle we purchased. Loved working with him and the staff! Working with Mike Rotolo was a great experience. He was kind and new a ton about the vehicle we purchased. Loved working with him and the staff! More
Smooth and effortless Went to a previous dealership that ended up being VERY SHADEY! picked out the car I wanted, test drove it, loved it and the deal was complete within 1 Went to a previous dealership that ended up being VERY SHADEY! picked out the car I wanted, test drove it, loved it and the deal was complete within 12 hrs. I didnt give them 5 stars because it had a faulty rear wiper blade that ended scraping my entire rear shield, I felt they should have known about that so both had to be replaced, & the interior detailing was poor when i picked up my car but they stood behind the warranty. Things I've learned to check out myself before driving away. All in all, very satisfied. More
Aggravated with wait time I had an appointment for an oil change. I arrived on time. I was promised that the service would be complete in one hour. I waited 3 hours!! My time i I had an appointment for an oil change. I arrived on time. I was promised that the service would be complete in one hour. I waited 3 hours!! My time is valuable and I am disappointed in the service that I have received here. No one updated me as to why I was waiting so long and nothing was done when I voiced my frustration. I usually receive good service here. More
Great help finding a good car at a cheap price! They were all very friendly and allowed the car buying process to be easy and fun. I look forward to working with the same guys in 3 years when m leas They were all very friendly and allowed the car buying process to be easy and fun. I look forward to working with the same guys in 3 years when m lease is up More
New vehicle Always a good experience working with everyone at bob Johnson been working with frank destephifino for years now, always a great experience working wi Always a good experience working with everyone at bob Johnson been working with frank destephifino for years now, always a great experience working with him, always recommend him to everyone I know and it’s always a pleasure working with peter as well More
Great Cars great service We have 2 cars leased 3 yrs now and have picked up our 2 new 2019 Trax this Friday for another 3 yrs Bert Marlett and the Nerds were so very helpfu We have 2 cars leased 3 yrs now and have picked up our 2 new 2019 Trax this Friday for another 3 yrs Bert Marlett and the Nerds were so very helpful with all the new and technical stuff in these new cars is confusing they made it simple Bert made the buying of it so easy We have sent 2 of our 4 sons here and they are owners or leasers of new a Cars More
Leased a new Chevy Trax I have worked with Bob Johnson for years each time I needed a new car. I have never been disappointed with any part of the process of purchasing or I have worked with Bob Johnson for years each time I needed a new car. I have never been disappointed with any part of the process of purchasing or leasing a vehicle, this is my 3rd car leased through Darwin. I have also been very happy with the service department personnel, their knowledge, availability along with the shuttle service. Tim and Sim from the IT department were very helpful explaining all the great features of the car. Bob Johnson Chevrolet has kept me coming back year after year for their consistent admirable professionalusm, service and efficient employees. More
Maintenance Every time I come here for service everyone is so friendly and efficient. They are always busy but always get me in and out in no time, they run like Every time I come here for service everyone is so friendly and efficient. They are always busy but always get me in and out in no time, they run like clockwork. More