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Bob-Boyd Chrysler Jeep Dodge

Lancaster, OH

4.8
48 Reviews

2810 N Columbus St

Lancaster, OH

43130

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48 Reviews of Bob-Boyd Chrysler Jeep Dodge

June 26, 2020

Had a great experience with Dan. From start to finish. He even let me come back so I could go over all the perks of my new car. More

by Salmongrl1
Recommend Dealer
Yes
Employees Worked With
Dan (salesman), Ryan Frasure
Jun 27, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the great review! We will be sure to thank Dan for providing you with excellent service. We look forward to working with you again!

June 19, 2020

Very nice dealing with service department. They are always great! Thank you for your courtesy and kindness. I will recommend to others. Service has been outstanding after the sale. Thank you. More

by Jeeplady1229
Recommend Dealer
Yes
Employees Worked With
Mike and Mike in service
Jun 20, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 14, 2020

Great to work with. Our family has bought multiple cars from him. Especially with this corona virus, Harold made the purchase easier than we could have hoped. More

by amymason91
Recommend Dealer
Yes
Employees Worked With
Harold Denlinger, Ryan Frasure
May 15, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the great review, Amy! We will be sure to thank Harold and the rest of the team for providing you with excellent service. We look forward to working with you again!

March 18, 2020

Recall and oil change I think the dealer set a new speed record for completing this service. Which was excellent. I would and have recommended this dealership to other peop More

by jmyinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 19, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the positive feedback! We are happy to know that you had a good experience and that our team was quick. We appreciate you recommending us and we are always here to help!

January 03, 2020

Stay with it Mike King, our salesman, was a gem. I started out just looking at trucks on my own, and he was never pushy. My husband and I came later and looked at More

by Leigh-Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King, Ryan Frasure
Jan 04, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Congratulations on your Dodge Ram Limited! We are so glad to see that Mike's provided you with excellent care. Thank you so much for taking the time to share your feedback for us. Please let us know if we can be of further assistance. Our team members are always happy to help and we welcome you back again!

December 08, 2019

Ryan Jackson was polite and very helpful. The service department is always very helpful and courteous.. Ryan always goes above and beyond his duties. Ryan is very knowledgeable More

by pdhovr
Recommend Dealer
Yes
Employees Worked With
Ryan Jackson
Dec 09, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Ryan will appreciate your great feedback. Thank you for your business. We are glad that you enjoyed your visit. Have a great day.

December 02, 2019

Awesome staff It was awesome to work with. Steve Carper, the sales person was very attentive, responsive, knowledgeable and was willing to work with me to find me t More

by kishanw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carper, Garry Smeck
Dec 03, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the positive review and rating! We are happy to know that our team was awesome to work with, especially Steve who was attentive, knowledgeable, and responsive. We appreciate you recommending us and we hope to see you again soon!

November 15, 2019

Excellent experience. Great sales people and seems to be excellent service staff to support the after sale! Mike K was great in helping me find the exact vehicle I wanted More

by Gradycozz
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 15, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the great review, Grady! We are happy to know that you had a positive experience with Mike, and If there is anything else we can do for you please let us know.

September 05, 2019

Very good, excellent Steve Carper was very helpful. He the reason I got a Jeep Cherokee.i will tell all my friends and family to go to Bob Boyd in Lancaster. They are are More

by Porters Rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carper, Ryan Frasure
Sep 06, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Porter, Thank you for taking the time to share your experience with Steve, Ryan, and our team! We're ecstatic to hear you are satisfied with the level of customer service and with your brand new Jeep Cherokee! We hope you continue to love your Jeep! Please do not hesitate to reach out to us if you should need anything in the future.

September 05, 2019

Absolutely Amazing They went over and beyond helping us! We are younger adults and since We made a mistake they were willing to make it known and fix it for us. Were upf More

by Brittany Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
Sep 06, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Brittany- Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to hear Harold and our team went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback and glowing recommendation. We are looking forward to taking care of you for years to come!

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