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Bob-Boyd Chrysler Jeep Dodge

Lancaster, OH

4.8
49 Reviews
Call Dealership (740) 653-2277

2810 N Columbus St

Lancaster, OH

43130

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49 Reviews of Bob-Boyd Chrysler Jeep Dodge

February 14, 2023

Have used service dept for 2 cars and 11 years 100% customer focused, they do not sell unnecessary services, highly recommend More

by Mws
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 14, 2023 -

Bob-Boyd Chrysler Jeep Dodge responded

We are glad you enjoyed great customer service working with our Service Team at Bob-Boyd Chrysler Jeep Dodge Ram. Thank you for your positive review. we are here if you need any further assistance.

October 27, 2022

It was the best car buying experience I have had. Friendly and helpful!! Definitely will be recommending to family and friends. More

by Smc7788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sain
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Nov 30, 2022 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for taking the time to send us a positive review about your visit to Bob-Boyd Chrysler Jeep Dodge Ram. We're very glad to learn that you had a laid-back experience and that you ultimately left with exactly what you wanted. We appreciate you for spreading the word. We look forward to assisting with any automotive needs in the future.

March 20, 2021

They have always done good work on my vehicles. Usually service departments are not friendly at all. The guys at Bob Boyd’s Ram, Jeep have always treated me respectfully. More

by victor26700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
February 26, 2021

They had the exact car we were looking for and treated us like family. We’ll be back for service and future Jeep purchases for sure! Everyone was amazing and the process seemed so smooth! More

by jessmschweller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King, Ryan Frasure
Report | Print
Feb 28, 2021 -

Bob-Boyd Chrysler Jeep Dodge responded

Jess, thank you for taking the time to write a positive review! We're glad to hear Ryan and Mike were able to help you find a great Jeep and made your overall experience at our dealership amazing and smooth. If you ever need help with your new Jeep, feel free to give us a call at Bob-Boyd Chrysler Jeep Dodge Ram.

November 20, 2020

Excellent Dealer‐ although they did not have the car that I wanted they helped me find it. Love the service department. Great place to do business! More

by Gradycozz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Frasure
Report | Print
Nov 21, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

October 24, 2020

It was rough in the beginning of trying to get the radios replaced because the manufacturer keep canceling the order, but once they got the rep. Involved, it went smooth More

by speakman5319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 25, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for sharing your experience! We are happy to know that everything went well. Let us know if there is anything else we can help you with. We look forward to working with you again!

October 06, 2020

Good experience. Service staff was courteous, and polite. Did not try to upsell things that were not needed. Will definitely take my truck back there for any maintenance or service needs. More

by Wayne Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Frasure
Report | Print
Oct 07, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Hi Wayne, Thank you so much for taking a moment of your day to share this positive experience you had. We look forward to taking care of you and your truck needs in the future. Have a great day!

September 24, 2020

I had a great experience with Bob Boyd Ford, Glenn listened to what I wanted and got results right away. I couldn’t be happier with my new Jeep Wrangler! More

by sandiwoodgeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Ratliff , Ryan Frasure
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Sep 24, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Congrats on your new Jeep Wrangler! We will be sure to thank Glenn for providing you with excellent service. We look forward to working with you again!

September 05, 2020

Great dealership, have bought many vehicles there. Unfortunately, my new Jeep Gladiator came with a leak in the rear window, and hope they will fix it. More

by curt_radabaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Frasure
Report | Print
Sep 06, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Hello, thank you for your feedback. We'll be sure to pass your comments to our Management Team. We truly appreciate your business and loyalty. If you have any further questions, please reach out to us.

August 19, 2020

Service Advisor Mike Brunn does a good job explaining the process. Mike is professional and thorough. I have interacted with Mike several times and appreciate his dedication. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brunn
Report | Print
Aug 20, 2020 -

Bob-Boyd Chrysler Jeep Dodge responded

Brian, thank you so much for your feedback! Mike and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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