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Bob-Boyd Chrysler Jeep Dodge

Lancaster, OH

4.8
48 Reviews

2810 N Columbus St

Lancaster, OH

43130

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48 Reviews of Bob-Boyd Chrysler Jeep Dodge

August 03, 2019

2019 JLU Rubicon Great dealer. Fair deal and fast service. Craig and Ryan were great. was great. I was very pleased with my order, purchase and finance options. More

by arolpaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan was great , Ryan Frasure
Aug 04, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

We are glad to learn of Craig and Ryan's great care of your shopping experience and it is a joy to see your satisfaction with your order, purchase, and finance options. Congratulations on your Jeep! We hope to assist you again.

August 02, 2019

Craig B. was very nice and professional Jeep was having some really good deals on their wranglers so we decided to stop in. Craig assisted us and was very nice. He wasn’t pushy with us at al More

by Tmatheny2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Berstler
Aug 03, 2019 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for sharing your successful visit. Craig will appreciate knowing that you are happy with your Wrangler. Congratulations. Let us know if there is something else that we may assist you with. Have a great day.

October 26, 2018

No urgency to fix my truck because it was warranty My Ram Promaster City van broke down on the way home from work on a Thursday, I had it towed to Bob-Boyd dealership. They called me on Friday morning More

by Neffster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Customer Service
Oct 28, 2018 -

Bob-Boyd Chrysler Jeep Dodge responded

Hello, I regret hearing that your recent experience with us has led to your impression that we do not highly value you as our customer. Rest assured that our customers are our highest priority, and it is unfortunate that any interaction led you to feel otherwise. Please feel free to reach out to me so we may discuss what happened. It would be my pleasure to speak with you. Sincerely, Terry Beaver Service Director tbeaver@bobboyd.com Bob-Boyd CDJR

October 01, 2018

service Special thanks to Glenn Ratliff sales associate, for helping me!!! And thanks to Linda Griffith for letting me look at mopar accessories book while More

by Jessica90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Ratliff thanks, Customer Service
Oct 01, 2018 -

Bob-Boyd Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience with us. We're so glad that you enjoyed your interactions with our staff. We look forward to serving you again in the future.

September 28, 2018

Happy I am happy with the jeep that i bought, i love the look,,i was happy with the helpfulness of the salesperson,,they were respectful More

by Jeepowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Sep 29, 2018 -

Bob-Boyd Chrysler Jeep Dodge responded

Hello, Congratulations on your new Jeep. We are so happy to see that you had such an excellent experience. If there's anything else we can do for you, please reach out. In the meantime, we wish you the best and enjoy your new ride!

February 19, 2017

Great Car Buying Experience at Bob-Boyd I was in search for a particular vehicle which Bob-Boyd had. Not only was the price great but our sales person (Gage) went above and beyond our expec More

by honest316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage W.
December 30, 2016

Best Dodge Dealership in the area By Far! The Bob Boyd sales staff is very knowledgeable and if they dont have the vehicle you want they will do whatever is possible to get the one you want. N More

by RamLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 22, 2016

Guess they didn't want to sell a car We were in the market for a Jeep Grand Cherokee. They only had 5 on the lot with three of them being 2015 and not the 2016. Did not seem interested in More

by David B
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cot sure of name
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