Bill Kay Honda

Relatively painless.... there was an issue with a charge but after further discussion it was worked out. Paperwork was straight forward, no surprises like some dealerships. AND when I was asked if I wante but after further discussion it was worked out. Paperwork was straight forward, no surprises like some dealerships. AND when I was asked if I wanted a soft drink they actually had Ginger Ale.... More

Bill k Honda does great job.I have a good feeling about this facility. They are cooperative and helpful. I appreciate your business. Thanks for your service. this facility. They are cooperative and helpful. I appreciate your business. Thanks for your service. More

battery Our battery died so I had it recharged at our home and drove it to the Honda Service Dept. to have the battery checked. As it turned out our battery Our battery died so I had it recharged at our home and drove it to the Honda Service Dept. to have the battery checked. As it turned out our battery was fine. The Serviceman said we need to drive the car more often to keep the battery charged. They are very helpful and answer all the questions that we ask. More

Has always been a joy to due business at this center. Service reps are the best and always take care of our needs.Numerous contact calls till matter was resolved to the satisfaction of all parties. Alan Service reps are the best and always take care of our needs.Numerous contact calls till matter was resolved to the satisfaction of all parties. Alan is great. More

We truly had a pleasurable experience dealing with everyone we met and dealt with at Bill Kay. Both salesmen were excellent. I would definately refer. everyone we met and dealt with at Bill Kay. Both salesmen were excellent. I would definately refer. More

Very pleased with the work done on my Honda CR-V. Kathy was great to work with. She explained the reason for the work needed and it was a success! was great to work with. She explained the reason for the work needed and it was a success! More

Engine revs but losses power. This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owne This is third time for same issue. Car will go from seventy to thirty with engine revving at extreme high rpms. There are numerous other clarity owners with same problem, Honda refuses to admit issue. This car is a death trap. Bill Kay solution is to trade it in, which I refuse as they will sell it to someone else not aware of the issue. It is my firm belief this could result in loss of life. No way do I wish anyone else to put there family in the vehicle. I do not entirely blame the service staff, the issue has presented it self 10 times in 17,000 miles never while in the shop. Under Clarity issues on the web there are multiple complaints with exact issue, which Honda refuses to recognize. We have always been a Ford family. My wife purchased a civic and loves it Two of my daughters bought a Honda. Civic and insight. they all really like the cars. The aforementioned is why I purchased the plug in Clarity. It is my sincere hope Honda resolves the issue before a fatality occurs. More

The Best There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywher There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywhere. Alan, Samuel and Kathleen go far beyond the distance to make sure that customers are satisfied. I and my siblings have purchased 6 vehicles over the years from Bill Kay simply because they are the best! More

Alan Heimberger is a great service advisor. From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire rotation I had a great conversation with Larry Chouinard. The work was done well. I had brought a checklist of additional areas I wanted the tech to look at, such as lubricating the strut towers and CV joints. They were taken care of. I only wish that I had taken time to thank the tech personally. More