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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

January 30, 2020

Excellent Experience (as usual) Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and woman More

by BIDO38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 30, 2020 -

Bill Kay Honda responded

Thank you for your very kind review! We appreciate your business and the entire Bill Kay Honda team looks forward to serving you for all of your automotive needs.

January 29, 2020

Always providing great service We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our busines More

by ashline28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jan 29, 2020 -

Bill Kay Honda responded

Thank you for the kind words for Bill Kay Honda's service department! We look forward to sharing your compliments with them and thank you for your loyalty.

January 29, 2020

The whole experience was easy the salesperson easy to work with and help us get a good car at a good price totally recommend bill Kay Honda More

by Héctor N
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 29, 2020 -

Bill Kay Honda responded

Hi Hector, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

January 27, 2020

I spent very little time at the dealership. Much of the work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels s More

by wddowning
Recommend Dealer
Yes
Employees Worked With
Danielle Williams
Jan 27, 2020 -

Bill Kay Honda responded

Thank you for sharing your experience with us! We're happy to hear Danielle was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Bill Kay Honda Team

January 24, 2020

I am exceptionally pleased with the immediate attention and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best o More

by AKASAL
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 24, 2020 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thanks for choosing Bill Kay Honda!

January 24, 2020

not happy with outcome originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,0 More

by PTBERGERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samuel Rios
Feb 11, 2020 -

Bill Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this.

January 23, 2020

it was great I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Wi More

by rkmilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay, Samuel Rios
Jan 23, 2020 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda. Bill Kay Honda Team

January 23, 2020

I had a great experience with Bert he helped me when I didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! More

by sheriswisher
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jan 23, 2020 -

Bill Kay Honda responded

Sheri, It's great to hear that Bert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new CRV and thanks again for choosing our dealership! Bill Kay Honda Team

January 22, 2020

Alan is the best I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one More

by SANDERKAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jan 22, 2020 -

Bill Kay Honda responded

It's fantastic to hear that Alan provided you with great customer service that you expect while your vehicle was in our service department! We truly appreciate the opportunity to do business with you for many more years. Thanks for choosing Bill Kay Honda! Bill Kay Honda Team

January 18, 2020

I stopped in with a problem and they got me in right away I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I kn More

by LYNDA_MARTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jan 18, 2020 -

Bill Kay Honda responded

Thank you, Lynda, for your business and for this review. We're happy to hear that our team, especially Kathleen, was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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