Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Excellent Experience (as usual) Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and woman Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and womanned) by very knowledgeable people. We have always felt good about the work we have had done. More
Always providing great service We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our busines We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our business back to Bill Kay Honda. More
I spent very little time at the dealership. Much of the work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels s work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels sitting at the dealership. Danielle was a star because she knew how to work using my preferred methods of communications. More
I am exceptionally pleased with the immediate attention and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best o and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best of hands. More
not happy with outcome originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,0 originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,000 +. Was not happy if they would have told me it was over $6,000+ in first place i would have junked the car. So now after paying $4,000 still driving around with a car making lots of noise. Not happy ...we have been Honda customers for over 15 years..not sure if ever buy one again ! Again..not very happy customer! More
it was great I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Wi I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Will be back for sure. More
I had a great experience with Bert he helped me when I didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! More
Alan is the best I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one and I thank him for his helpful advice. More
I stopped in with a problem and they got me in right away I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I kn I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I knew it was the starter and didn't want to go home not knowing if it would start. I took a chance and stopped in. Kathleen got me in right away, communicated the problem, got it fixed, and sent me on my way in about an hour. That saved me sooo many hassles. I really appreciate that kind of service!! Thanks Kathleen! More