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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

December 31, 2020

Sam checked mein at our scheduled time. Confirmed the work we were having done. And also gave me the option to have some recall work done which saved me another visit. The work took just over an hour a More

by jeff
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Dec 31, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear Sam delivered such a great experience! We appreciate your business, and hope to see you again soon!

December 30, 2020

Excellent customer service! My salesman Bert was knowledgable, patient, and caring. He explained all of the services available and offered extra assistance when need be! More

by briannanichole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Dec 30, 2020 -

Bill Kay Honda responded

Thank you, Brianna, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bert and the rest of our team, and we look forward to working with you again.

December 30, 2020

Everything went smooth start to finish. My wife and I bought a 2020 Honda Civic and not a month later we decided to buy a 2020 CRV. We both are happy customers. More

by shibbywii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylen rushbrook , Joe Boie
Dec 31, 2020 -

Bill Kay Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well. We hope you enjoy your Civic, and CRV! We truly appreciate your feedback, and your business!

December 30, 2020

Outstanding customer service! My questions were answered professionally and courteously. I did not feel pressured and I could tell my salesman was a sales professional. This only happened because of the exp More

by Instantsuccess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Joseph Grzelak
Dec 31, 2020 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2020

Walked in for Service and they were able to squeeze me in and get me done at promised time. Price seemed high for what service I did have done. More

by BALDIEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Dec 29, 2020 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

December 29, 2020

I got my oil changed and I got my tires rotated this is the second time they didn’t check my air in the tires and I have to go back. More

by cozad2001m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathleen Omay
Jan 15, 2021 -

Bill Kay Honda responded

Hello, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

December 29, 2020

No oil change sticker in car and a few small grease spots on car but otherwise very good thank you had no appt so thank you for getting me in More

by itsmejimiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
December 28, 2020

Joe- Good customer serviceBert- ExcellentDid not work Joe- Good customer service Bert- Excellent Did not work personally with Ed Joe gave me all the information I requested and showed me features on More

by hays01231969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Joe Boie
Dec 28, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Joe and Bert were able to help, and we hope to see you again!

December 24, 2020

Our daughter's car would not start after she filled up with gas. We called the service department for their recommendations. Thinking it was a battery, we area able to get the car started with a jump We d More

by rhynek72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 27, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

December 23, 2020

Very efficient and friendly. I like the reminders and updates received via text or email. Sam explained any additional services needed based on technician’s findings. Also, as I waited several staff gree More

by wanda.gifford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Dec 23, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, Wanda!

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