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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

January 14, 2021

Very easy to work with - appreciated no HIGH pressure to sell a car. Would like to see a better waiting area and updated washrooms while waiting for car to be serviced. More

by wfreemam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Jan 15, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

January 13, 2021

I have bought 5 cars from Bert and I’ve loved every one. I do not want to buy a car from anyone else.I refer people whenever I can. More

by kathe33105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jan 13, 2021 -

Bill Kay Honda responded

Kathe, It's fantastic to hear that Bert has provided you with great customer service while assisting you with your 5th new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Kay Honda!

January 13, 2021

Brought our Accord in for oil and filter change. The vehicle checks that were included in a detailed report were very helpful in determining the future service the vehicle will need. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 13, 2021 -

Bill Kay Honda responded

Jerry, Thank you for your business and this review. We're happy to hear our Samuel and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2021

This was a few follow up visit after an oil change. Every was helpful. This visit was requested by Mr. Rios. He was very friendly and checked to oil and showed me that there was little change. Mr More

by John Absher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 13, 2021 -

Bill Kay Honda responded

John, Thank you for your very kind review. Samuel and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

January 12, 2021

Good knowledgeable sales person- not pushy.Good service- Good knowledgeable sales person- not pushy. Good service- appreciated clean truck & full tank of gas. Good location- easy access Very happy with t More

by bigtully
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jan 12, 2021 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Ridgeline! If there is anything we can assist you with in the future, please let us know.

January 12, 2021

My second new car purchase from Ed Hanahan at Bill Kay, was just as good, if not better than the first. Ed is a rock star salesman. Bill Kay on the whole, is a great dealership to deal with for used and ne More

by heyhey66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Jan 12, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered another great experience!

January 11, 2021

disappointing. 1. son told dealership that emergency brake was stuck in on position. 2. son was told to drive car to dealership 3. due to driving to dealership he had to have new brakes installed AG More

by westemr
Recommend Dealer
No
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 28, 2021 -

Bill Kay Honda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here regarding your son's car. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

January 05, 2021

The sales was a calm and comfortable environment. Joe Gryzlak was patient and worked hard to find us the best deal. Not a stressful experience as some car buying trips in the past. More

by mam1152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
Jan 06, 2021 -

Bill Kay Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Kay Honda are glad to have you as a customer.

January 05, 2021

Always a pleasure to bring my Pilot in for service. The Service writers take the time to go over everything that is recommended and answer all my questions. More

by shrfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 06, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

January 03, 2021

Bert was an amazing person to work with! Super friendly, very knowledgeable, and incredibly helpful. Best car buying experience ever! This is a lifetime connection for me. More

by bobmason2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jan 04, 2021 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda. Congratulations on your new vehicle!

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