Back

Bill Kay Honda

Bourbonnais, IL

not yet
rated
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

1,557 Reviews of Bill Kay Honda

January 22, 2021

Sam was very professional and friendly he explained everything in detail Service was completed in the time frame I was given I did not feel any pressure More

by kimhalverson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 23, 2021 -

Bill Kay Honda responded

Kim, thank you for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

January 21, 2021

I have a 1997 Honda Accord that I still drive. Owen Hanson loved working on that car. I keep it in storage during the winter & drive it in the summer. I have bought Honda CRV’s since the Accord. Will a More

by ncampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Calderon, Kathleen Omay, Samuel Rios
Jan 21, 2021 -

Bill Kay Honda responded

We are very happy to hear that we always provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2021

I was notified of a recall on my car i was not aware of. The service department explained everything that needed to be done and were very professional. More

by Spfluegner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 21, 2021 -

Bill Kay Honda responded

We're so glad we could help! Thank you for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2021

I understand everybody wants to run to the Internet for easy buying experiences. When it comes to buying a new Honda the buying experience could not have been better than what I experienced at BillKayHond More

by carguy62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan the Finance mgr was an absolute pleasure to deal with, Bert Tvrz
Jan 20, 2021 -

Bill Kay Honda responded

Thank you so much for taking the time to share your feedback with us. Jeff, Bert, and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 20, 2021

Always friendly, knowledgable, and courteous. I got in and out in less than an hour, and my car was humming like a top. Thank you. More

by ginadawn57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay
Jan 20, 2021 -

Bill Kay Honda responded

Gina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2021

Kathy and Sam were very professional and friendly. Sam is always polite when he is explaining what they found and why it is important to maintain my vehicle but I never feel pressured. More

by LONIF13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 20, 2021 -

Bill Kay Honda responded

It's great to hear that Kathy and Sam were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

January 19, 2021

There were fingerprints all over my glove box handle, like they were looking for something. Why did they even have to go in there. It makes no sense More

by STOKESJEFERY70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 20, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We will share your comments with the service team.

January 18, 2021

I really enjoy the customer service at Bill Kay Honda. Sam and Kathy both are always extremely kind and caring. I would recommend the services here. More

by mae.o323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jan 19, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and Kathy. Please let us know if you need anything else.

January 17, 2021

The service experience has always been a pleasurable one. They are accommodating and thorough. Any issue had been resolved at the first visit. Thank you so much for everything. More

by NUHEART7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jan 17, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2021

I came in for a trade-in. IDrive the elite Odyssey and had that 2018 model. Retiring and wanted to start out with a brand new van. I like the way everyone is so friendly and call me by my first name. I ma More

by randy_noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay, Samuel Rios, Larry Chouinard
Jan 17, 2021 -

Bill Kay Honda responded

Randy, Thank you so much for choosing Bill Kay Honda! Congrats on your new van, and let us know if we can be of any more assistance! Congratulations on your retirement!

...
26
...