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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

December 22, 2020

Kathy was very friendly and informative. Appreciated the quick appt time. The car was completed at the time indicated and check out was fast. Great service More

by Fivefears231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Dec 23, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kathy met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2020

Came in with a tire issue with no appointment.Waited Came in with a tire issue with no appointment. Waited while they fit me in Sam was courteous and kept me informed on how my vehicle was and when they More

by AIRMISCAT19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 22, 2020 -

Bill Kay Honda responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2020

All my dealings with Bill Kay have been excellent. The personnel I have dealt with have been so helpful & friendly. I prefer to go to the dealership for service & if they continue to send coupons I will d More

by raanglea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goodman, Kathleen Omay
Dec 18, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2020

Sam is literally the best service rep I have met! his smile will light up the whole room! He’s so patience and understanding! Go Sam!! More

by samaraj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 18, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

December 15, 2020

As always, Sam Rios was very helpful, the technicians were quick and thorough, and despite their computers being down they still did everything professionally and completely. More

by JMSTANKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 15, 2020 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

December 14, 2020

The wait time was reasonable as well as the bill. The waiting area was clean and comfortable. There was going to be a small delay if I wanted to wait for the complimentary alignment check which was expla More

by NOEMAIL_G.READER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Dec 15, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2020

Outstanding service representatives who give you personal attention and explain all procedures and charges in plain simple English. Can’t say enough positive things about them. More

by jtm440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Dec 15, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

December 14, 2020

Great experience with Sam. He was thorough and very helpful. We have been bringing our car to this dealership for years and have always had very friendly and knowledgeable people who provide great cust More

by W.ahearn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 15, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2020

We are grateful for helpful, friendly device in buying our new Odyssy at Bill Kay Honda in Bourbonnais IL. Keylen did a great job covering all the bases. Than More

by kaufmanag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keylen
Dec 15, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Keylen and the rest of our team. We're glad to hear we delivered such a great experience!

December 14, 2020

I brought my SUV in due to low pressure message. They were actually to high in pressure. They were adjusted. Fine. Only wish my clock would have been set back to right time. More

by typeone55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I corresponded with a female.
Dec 15, 2020 -

Bill Kay Honda responded

Hi, Thank you for taking the time to submit a review. We are so glad we could assist you with your tire pressure. We apologize, however, that we missed the mark on resetting your clock. We truly appreciate your business and hope to see you again soon.

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