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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

March 08, 2021

Always have a good experience at this dealership. Been going there for over thirty years and I will continue to take my Honda to be serviced there. More

by SANDERKAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Mar 08, 2021 -

Bill Kay Honda responded

Wow, thank you for choosing Bill Kay Honda for the past 30 years! We appreciate your feedback and five-star rating. We're glad we were able to help, and we look forward to having you as one of our valued customers for years to come.

March 04, 2021

Very good communication from the customer service rep, Kathy. Good expectations set of service and cost. I'm a little disappointed that so much needed to be fixed, but the car hadn't been driven much in More

by ceegee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Mar 04, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. Kathy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

March 03, 2021

This is the most polite dealership i have ever dealt with.. very professional and easy to deal with they make sure you are fully satisfied and will get you in a great car!! I was very satisfied with the More

by lasonasmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Mar 04, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Larry and the rest of our team, and we look forward to working with you again.

March 03, 2021

I don't know what to say except everything was fine during my visit. Took a little longer for the service but nothing to get riled about. More

by leobaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Mar 04, 2021 -

Bill Kay Honda responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your vehicle service. We truly appreciate your business. We apologize, however, for the unusually long wait time. If you would like to further discuss your concerns, feel free to contact us at your convenience.

Mar 04, 2021 -

leobaci responded

The wait wasn't real long, I didn't have a problem with that.

March 01, 2021

They are always very helpful and efficient when I go to them. They explain things in layman's terms so it's not difficult to understand. More

by btvalencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 02, 2021 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 24, 2021

The sales and finance staff were perfect! They were not trying to sell me a car, they were letting me buy a car. I had an amazing experience. More

by daniels.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tulk, Larry Chouinard
Feb 25, 2021 -

Bill Kay Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bill Kay Honda!

February 24, 2021

Friendly, courteous, helpful. Bert Tvrz went out of his way to get us the car we wanted! He definitely gets a 10...maybe a 12! Extremely satisfied with the service from EVERY member of Bill Kay Honda! Wil More

by juttaemmanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Bert Tvrz, Ed Hanahan, Samuel Rios
Feb 25, 2021 -

Bill Kay Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Bert and the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 23, 2021

I loved the fact they got back to me right when they opened. Also the fact we can communicate via text is fabulous. The crew was so nice and caring and explained everything thoroughly. I also didn’t fee More

by GIGGLE_BOXX16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Feb 23, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2021

Very good and thorough. Polite and quick about getting my vehicle back. Came in with the issue of not starting, found the problem and fixed More

by jalama1958
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Feb 23, 2021 -

Bill Kay Honda responded

Thank you, it's great to hear that our team was able to help and get you back on the road! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

February 23, 2021

Have been buying from this local honda dealer since 1989 and since that time have only owned or leased hondas every 3 years or so More

by Carolynharsha13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Feb 23, 2021 -

Bill Kay Honda responded

Carolyn, thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We love hearing from our long-time customers, and we will continue to do our best to earn your business!

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