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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

March 23, 2021

Service is great and they are a pleasure to work with. Kathy and Sam are both professionals and very easy to talk to. I would recommend them to anyone. More

by eas3rd1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Mar 24, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that Kathy and Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

March 23, 2021

Dealing with Bert was good. He’s a great salesman. I gave this dealership 1 star because one of the employees stole out of my vehicle while changing the tires More

by neelywilliam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bert Tvrz
Apr 09, 2021 -

Bill Kay Honda responded

Hello William, We are very pleased to hear that your experience with Bert was such a positive one. We are very disappointed to hear, however, about your service visit. We take your feedback very seriously and would like the opportunity to speak with you about what happened further. If you are open to discussing this, please reach out to us directly at your convenience.

March 20, 2021

Recall was fixed. Now another has been mentioned but no fixes for it as of yet. Waiting for a fix to this recall. Love my car. I hope this is the end of it. More

by FMSCHRINER67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know who worked on my vehicle. Spouse brought it in. , Joseph Grzelak
Mar 21, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 16, 2021

The service staff at Bill Kay ways make me feel appreciated and well respected. They are always attentive and pay close attention to the details More

by SHELDON-JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Mar 16, 2021 -

Bill Kay Honda responded

Thanks for your review, Sheldon! We work hard to provide our customers with a welcoming environment, so it's great to hear you feel respected at our dealership. We appreciate your business and look forward to helping you with your future vehicle needs! Thank you for choosing Bill Kay Honda.

March 11, 2021

Everything went well until I got home and reviewed the paperwork given to me. At check in I presented an email coupon for a $3 tire rotation and later discovered I was charged full price. I had to make an More

by cmvaughn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Mar 12, 2021 -

Bill Kay Honda responded

Thank you for your feedback! Quality customer service is always our number one priority, and we're glad to hear that our team was able to resolve the billing issue. Thank you again for choosing Bill Kay Honda, we hope you will give us another opportunity to serve you.

March 10, 2021

Very friendly and informative! Fast service and explained what my 2018 CR-V Honda needed! Outstanding service by these two gentlemen! Thank you for professionalism! More

by jjrie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goodman and Josh
Mar 10, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 10, 2021

My daughter and son-in-law were absolutely right. They all made sure we were comfortable! Some dealerships walk right pass you. Very friendly! Thank you! More

by garlock.deborah
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Mar 10, 2021 -

Bill Kay Honda responded

Deborah, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda! Congratulations on your new vehicle!

March 10, 2021

Recommended to get new tires so Josh gave me great information so I could research. There was a good deal to save on mounting tires. The website was great in helping me see different quotes. I was not More

by CRV Honda’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Young
Mar 10, 2021 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2021

Excellent job on the vanSam was able to squeeze us in Excellent job on the van Sam was able to squeeze us in last minute even though they were busy. Took good care of us. Couldn’t be happier More

by wdowding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Mar 09, 2021 -

Bill Kay Honda responded

Thank you for taking the time to leave us this five-star review. We're glad that Sam was able to help you out. We appreciate your business and our team looks forward to serving you again soon!

March 09, 2021

Was handled with so much professionalism and as always professionalism with a smile. My CRV was ready earlier than expected and the work was done solidly.... So So happy with this dealership 👏👏 More

by carguy62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay, Samuel Rios
Mar 10, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to take care of your CRV. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

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