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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

February 20, 2021

Personnel n service are outstanding. Always very pleased with the work on my car. They take good care of me. Bill Kay Honda = class act. More

by moo.nose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Feb 21, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

February 17, 2021

I had a really good experience buying my car and really appreciated the awesome customer service. Anthony G and the rest of the team were really helpful and made me feel comfortable with my first car buyin More

by snseifers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grigaliunas
Feb 18, 2021 -

Bill Kay Honda responded

Congratulations on your new vehicle! We are so glad that Anthony had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 13, 2021

I entrust my Honda Pilot with the service department because I feel they are honest and care about me as a customer. I will continue to depend on them to take care of my car More

by sjford4507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Feb 14, 2021 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

Feb 14, 2021 -

sjford4507 responded

Tell Kathy and Sam I look forward to doing business with them. Bill Kay Honda has a terrific service department !!!

February 12, 2021

Bert Tvrz gave us a fair price on a new CRV, Answered all our question quickly. Was very knowledgeable when showing us the many features on our new car. Thanks for the GREAT service Bert, More

by shamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Feb 12, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words for Bert, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new CR-V!

February 10, 2021

Taking my minivan for service at Bill Kay Honda is always a pleasant experience. I am always greeted quickly and kept informed in comfort. I received a thorough explanation of all worked performed before lea More

by April A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Feb 10, 2021 -

Bill Kay Honda responded

Thanks, April, for sharing your thoughts about your service experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

February 10, 2021

Good service and fair price. They gave me upcoming service I need to consider without pressure to do now. The service has all the prices so I can compare. More

by CRV Honda’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Young
Feb 11, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 08, 2021

Sam and Michael gave exceptional customer service as always. They went over in great detail all the checkpoints of service that needed review and made sure I understood. More

by knsnap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Feb 08, 2021 -

Bill Kay Honda responded

Thank you for your business and this great review. We're happy to hear that Sam and Michael were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2021

Always a great experience at Bill Kay service Sam Always a great experience at Bill Kay service Sam handled everything as I requested and did a great job with my service Highly recommend their se More

by Joekolb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Feb 04, 2021 -

Bill Kay Honda responded

Thank you, Joe, for the kind words for Sam and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2021

I did not appreciate the workers not wearing a mask. It is important especially to seniors like me. When I asked a manager he said it was not required. More

by JOYCE.FRANK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
February 03, 2021

Service Department staff is always friendly and professional. Can't honestly attest to the "quality of work" because my car is relatively new, I've not had mechanical issues, and if there was a m More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 03, 2021 -

Bill Kay Honda responded

Gina, Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

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