Bill Kay Honda

We have owned 3 Hondas in the last 20 years, and so we were looking to compare Honda to Toyota for our next purchase. Although we were very interested in a Toyota with 50 plus mpg, we were very turned of were looking to compare Honda to Toyota for our next purchase. Although we were very interested in a Toyota with 50 plus mpg, we were very turned off by sales staff at three dealerships in Joliet, Bourbonnais and Naperville. Very few deals and some even were very pushy and critical about Honda, which is poor business in my eyes. Both brands are fine brands! We love our Honda dealership in Bloomington, but it is no longer close enough to get service done easily, so we decided to look closer. Joliet Honda was a very good choice with nice salesman and service was good as well, but after visiting Bill Kay in Bourbonnais, we were impressed with the bright shiny dealership, staff and especially the respect given to us for our weeks of research and knowledge of what we wanted in a car. Alyssa Harrier, was a young, energetic, open-minded saleswoman who listened intently and gave some interesting suggestion. We decided to buy an Accord rather than our standard Civic since the deals were great right now and they came down even more for a frequent buyer and well-informed client. Give this dealership a try! I know the service department will also meet my expectations since one of the technicians is a former student!!!! Kudos to Bill Kay! More

We had Collin as our sales person,he is a very friendly and understanding sales person. I would highly recommend getting a car from him. He knows what you are looking for and does a great job! Thanks you C and understanding sales person. I would highly recommend getting a car from him. He knows what you are looking for and does a great job! Thanks you Collin! More

Thanks to Brent and Colin this has been my best car buying experience ever. Brent gave me all the pricing information over the phone. So, I knew exactly the total price of the vehicle before traveling buying experience ever. Brent gave me all the pricing information over the phone. So, I knew exactly the total price of the vehicle before traveling 60 miles to purchase my new Civic. When arriving at the dealership Colin had majority of paperwork was ready for us to sign and the vehicle was ready within 30 minutes. This was our time first dealing with Bill Kay Honda and we have no complaints at all. Because of the ease and pleasant experience, I would be likely to return to purchase vehicles in the future. More

I focused our auto purchase via the Internet. My first contact was Colin Shepley that responded to an email that I sent him regarding an auto that showed up in their inventory at their web site. Unfortuna contact was Colin Shepley that responded to an email that I sent him regarding an auto that showed up in their inventory at their web site. Unfortunately the first auto I inquired about had sold the night before. While I narrowed my choice of dealers predicated on the most choices of cars I was interested in I found that Bill Kaye Honda had the largest selection of cars that fit our budget. I also found them to be the most responsive in comparison to other dealers I made contact with. Oak lawn Honda's follow though was good as well. Colin Shepley followed through via email and telephone so well that it motivated me to make the drive 50 miles of where I live to check out their auto selection. I found the people I dealt with there to be responsive to our inquires about various cars. Colin assisted us in test-driving 3-4 different autos and was knowledgeable with answers of questions we asked about the various cars we test-drove. While we initially were shopping for a pre-owned auto we ended up with a new 2012 Accord because of what we considered a price that met our budget criteria and a price lower than other dealers we made contact with. The people we met at Bill Kaye Honda made an excellent effort to satisfy our auto purchase. We are completely satisfied. More

Wonderful service, wonderful prices! There was so many other people there as well which shows its a good place to be! Everyone helped us, they were all so friendly and overall awesome! other people there as well which shows its a good place to be! Everyone helped us, they were all so friendly and overall awesome! More

I purchased a new CR-V, and found the experience to be mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that was also positive enough to try them again. I asked area dealerships for a quote for the car I wanted, and Brent and Pete and the service manager all contacted me back via email, which impressed me. The other dealerships did not seem as interested. Brent gave me the best internet price, and I was happy to find the exact car that I saw on the internet when I got there a few days later. Max was my sales guy, and in more than 40 years of customer service, I have seldom run across someone so easy to talk to, and yet determined to be sure I am satisfied with all aspects of my purchase. Max has gone over and above to deliver for me, and I am very appreciative. Buying a car is usually a stressful and tedious experience, in my view, and all three of these gentlemen made the process as smooth as can be. I always dread the part with the finance guy, but Pete was friendly, efficient, and also extremely customer-focused - all qualities I look for when dealing with any business. I definitely would not hesitate to recommend this dealership to anyone. More

I have shopped 3 dealerships in the last 10 years or so, 3 out of 4 purchases were @ bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happ 3 out of 4 purchases were @ bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happy with Donny's stellar customer service and Brent worked wonders for me. I would highly recommend this greta group of people. More

Went in to look at a used car with an asking price of about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty company was over $500 higher than at 2 other competing dealerships. When I asked for a discount off sticker price the salesman told me "You can leave now" and pointed at the door. Will NEVER buy a car here. More

They helped me find the right car I wanted. Both employes were very nice and friendly. When I picked up my vehicle it was very sharp and with license plates ready to go :). Highly recommended dealership. Als were very nice and friendly. When I picked up my vehicle it was very sharp and with license plates ready to go :). Highly recommended dealership. Also if I have any questions they answer or call me back ASAP. I loved my purchase thank you very much Bill Kay for your help very satisfied :) More

I bought a new Honda Civic from Bill Kay Honda via the internet. Brent Kurtyak was quick to respond to my every question and set the price for the car. The price was by far the lowest(about $700)I had s internet. Brent Kurtyak was quick to respond to my every question and set the price for the car. The price was by far the lowest(about $700)I had seen within 300 miles. All of the transaction took place on the internet except for two phone calls. When I arrived to pick up the car it was ready and waiting inside the dealership. Bert was also waiting (It was his day off but he came in). He patiently went over the Civic with me explaining everything I questioned him about. We then did the paperwork, which was quick and courteous. Brent joined us and we talked about Hondas and how easy it was dealing with Bill Kay. They kept offering us coffee and beverages. The overall experience was better than great. I got an excellent price, the exact vehilce I wanted, Brent and Bert were fun to deal with, and I was in and out in less than two hours. I would highly recommend Bill Kay Honda and Bert and Brent to anyone looking for a great car and great deal!!!!! More