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Bill Kay Honda

Bourbonnais, IL

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rated
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

May 24, 2021

Seemed like the recall was an opportunity to up sale. Since when is it recommended that alignment be done without rotation and before a needed brake replacement? More

by KBOLANDPROM
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LET ME OUT OF YOUR SERVEY I HAVE PROVIDED ALL THE FEEDBACK I want
Jun 07, 2021 -

Bill Kay Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

May 24, 2021

This dealership has kept its word so far about their service. I am disappointed that there is no car wash as that was mentioned when I purchased car. I do think the Honda Civic I have, should be recalle More

by patcagney1935
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service
May 24, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us, Pat! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

May 22, 2021

As always, the quality of service I received from Kathy was superb. Kathy is committed to giving great service to her customers and she's always very friendly. In my opinion, Kathy is a valuable employee a More

by bell6118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
May 23, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kathy met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2021

Service is always excellent! Samuel Rios is friendly, professional, explains things very well, he never seems hurried or rushed. I love getting service done here More

by KEVJAJCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
May 23, 2021 -

Bill Kay Honda responded

We are very happy Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2021

Excellent customer service and friendly staff. They were patient and even made accommodations for me and my elderly mom. I really felt safe while there. More

by Instantsuccess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
May 20, 2021 -

Bill Kay Honda responded

Thank you for leaving us a review! We're thrilled that you felt comfortable with us, and we look forward to helping you and your mother with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda!

May 19, 2021

Came in for a recall notice. Some routine maintenance is due, so i scheduled it. Car is making a clunking noise after my free alignment...... I will buy another Honda. Salesmen were nice, but knew i was w More

by NANCE2094
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
May 20, 2021 -

Bill Kay Honda responded

Thanks for your review, Nance! Customer service is our number one priority, so if you have any further questions regarding your vehicle service, we're here to help. Please let us know when you're ready for your next Honda and we'll do what we can to make it happen! Thanks again--all of us here at Bill Kay Honda appreciate your business.

May 19, 2021

Larry was great. No pressure at all. Very professional and easy to work with. The entire car buying experience was smooth and easy and painless. More

by cubsproat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
May 19, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda! It's great to hear that Larry was able to assist you with choosing the right car for you, and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 17, 2021

We have bought from Bill Kay Honda before and this is my second CRV purchased from Bert. We traveled from Ford County, Illinois because we like how he has treated us. More

by mid west purchaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
May 17, 2021 -

Bill Kay Honda responded

Congratulations on your new CRV! Thank you for sharing your thoughts about your experience with Bert here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

May 17, 2021

After shopping at multiple dealers, this one was the best. Began shopping online & was contacted within minutes. Bert was very knowledgeable & helpful. Bill Kay Honda has GREAT deals. More

by jklstoecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
May 18, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Bert and the team were able to help, and we hope to see you again!

May 16, 2021

I travel from Tinley Park to come to this dealership, the service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! More

by mariannegaynor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , Bert Tvrz, Ed Hanahan, Kathleen Omay, Samuel Rios, Joseph Grzelak, Anthony Grigaliunas, Larry Chouinard, Danielle Williams, Joe Boie
May 16, 2021 -

Bill Kay Honda responded

We are very happy to have provided you, Marianne, with such a positive experience! We sincerely value your business and look forward to your next visit.

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