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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

June 02, 2021

Although they were nice and courteous the reason it was a four because the tire light went off twice after my service.Although they did give me a free oil change for the inconvenience. More

by yreyes1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 02, 2021 -

Bill Kay Honda responded

Thank you for the honest feedback. Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the service team. We appreciate you choosing Bill Kay Honda!

June 02, 2021

Very friendly staff, work always completed timely. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. More

by MULVIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 02, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2021

My experience was fine other than I don’t understand why with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. More

by n.tenteris4206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. Congratulations on your new purchase! We will share your comments with our team, and we look forward to working with you again.

June 01, 2021

The service writer Sam listens and treats you fairly. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. More

by H Toole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Sam and Owen have provided you with excellent customer service, and we look forward to seeing you again!

May 31, 2021

Michael was very detailed in assisting me with the breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service More

by SHELDON-JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , Kathleen Omay, Samuel Rios
Jun 01, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Bill Kay Honda.

May 30, 2021

PEOPLE WERE GOOD BUT IT TOOK 2 DAYS TO DO A ONE DAY JOB. PRICE WAS OK AND QUALITY OF WORK GOOD. PEOPLE WERE FRENDLY AND HELPFUL. More

by CAROLEPARK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
May 31, 2021 -

Bill Kay Honda responded

Carole, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 28, 2021

I was with Larry and he was able to answer all my questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do More

by kschmidt501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
May 30, 2021 -

Bill Kay Honda responded

Thank you for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that Larry was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Please let us know if we can be of any further assistance. We're always happy to help.

May 26, 2021

Larry was very understanding and very personable .I enjoyed working with him..He did everything he said he would Thank you Larry well job done.. More

by jeanettetrapani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
May 27, 2021 -

Bill Kay Honda responded

Thank you for the kind words for Larry in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

May 25, 2021

Had some service work done, very satisfied with the work. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. More

by NANCE2094
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Joseph Grzelak
May 25, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else, we look forward to assisting you with any future automotive needs!

May 25, 2021

The salesperson was great and process efficient and seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and eff More

by smunday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
May 26, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

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