Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Although they were nice and courteous the reason it was a four because the tire light went off twice after my service.Although they did give me a free oil change for the inconvenience. four because the tire light went off twice after my service.Although they did give me a free oil change for the inconvenience. More
Very friendly staff, work always completed timely. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. Explanations always given as to what work and why the work was done. Liked the online estimate that was sent ahead of time. More
My experience was fine other than I don’t understand why with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. with a cash purchase the process took so long. Arrived at 10:30 and finished around 3:30. More
The service writer Sam listens and treats you fairly. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. Excellent service! Their mechanic Owen Hansen does the best work in the industry. I have yet to find anyone even close to him. More
Michael was very detailed in assisting me with the breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service breakdown of my service. I’m glad to see Bill Kay Honda still committed to excellent customer service More
I was with Larry and he was able to answer all my questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do questions, they had a great selection, and they were even able to help me with setting everything up in my car which I wouldn't have been able to do myself. The place itself was very clean and everyone was friendly. More
Larry was very understanding and very personable .I enjoyed working with him..He did everything he said he would Thank you Larry well job done.. enjoyed working with him..He did everything he said he would Thank you Larry well job done.. More
Had some service work done, very satisfied with the work. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Salesman was pleasant, and the van was awesome. More
The salesperson was great and process efficient and seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and eff seamless to complete car sale. I’ve been there 2x and both experiences excellent. Nowadays it’s difficult to get impeccable customer service and efficiency. More