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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

June 28, 2021

I am always impressed by your service department. Amazing customer service every time. I appreciate the hard work. It was a special time this visit as they replaced my license plates for me free of charge. I More

by HSHOVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 28, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

June 25, 2021

Good service. The tech goes over service done and to think about service that could be done but no pushing! More

by CRV Honda’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
Jun 28, 2021 -

Bill Kay Honda responded

We are very happy to hear Michael provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

Very nice and professional. Pleasant experience and very timely as well. More

by dpavlik819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 28, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kathleen and Samuel met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2021

Like the sales people, but not the all the extras they try to hard sell.. waiting to wear you down… felt like I was at a sale meeting in Mexico for a condo. I think that portray and speaks for itself in More

by marcoap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Tvrz
Jul 11, 2021 -

Bill Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 23, 2021

Work was done as estimated. Requested a loaner car which was nice so I could go back to work while service was being performed. Kathy was very thorough explaining the work which would be performed, the cost More

by LisaW
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 23, 2021 -

Bill Kay Honda responded

Lisa, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad to hear that Kathy and the team delivered such a positive experience!

June 23, 2021

I had a great experience in purchasing my new car. Bert was super! All the staff were great! More

by mgezich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jun 24, 2021 -

Bill Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bert met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

I had two very upset toddlers in the car, having a bad day. The salesman Larry ram back and forth to me so I could keep them in the car- they were calmer I'm their environment. This made the process doabl More

by samanthamariemercer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Jun 22, 2021 -

Bill Kay Honda responded

Thank you so much for choosing Bill Kay Honda! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 22, 2021

Very Friendly every step of the way. Complete satisfaction. Sales associate Bert was very helpful and pleasant. He went above and beyond to make sure I got the vehicle I was looking for. More

by jjmaddjr
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jun 22, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words for Bert, and for taking the time to leave us this wonderful feedback!

June 22, 2021

Every time I visit this dealership to get my car serviced my experience is always a pleasant one. I drive over 20 miles, drive past 3 nearby dealerships to visit this one. More

by tifflee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 22, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

June 22, 2021

Easy process. I walked in with no appointment and walked out in less than 3 hours with a new car. Burt did a wonderful job! More

by jenhagencrna
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jun 22, 2021 -

Bill Kay Honda responded

Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

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