Bill Kay Honda
Bourbonnais, IL
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1,557 Reviews of Bill Kay Honda
Kathy in service was very helpful. Kathy even walked me to my car and went through the different ways to turn my lane monitor on and off, she also said feel free to call her anytime I have a question. Th to my car and went through the different ways to turn my lane monitor on and off, she also said feel free to call her anytime I have a question. Thanks Cathy More
It was a very smooth and great experience. This dealership gives exceptional customer service! Every associate I spoke with was very friendly and helpful. Even the manager, Jeff, checked in on me t dealership gives exceptional customer service! Every associate I spoke with was very friendly and helpful. Even the manager, Jeff, checked in on me to make sure I was having a great experience. My sales associate, Bert, was very knowledgeable and friendly. He went above and beyond to make sure I had all the information to make my decision. A well run company starts from the top, and I can see here from manager to associate, everyone is very positive and enjoying their time here. Will definitely be back! More
Overall we had a great experience. Only negative was our first estimate was for a different vehicle than we test drove and asked for. It was a lower price than what we wanted so the payment ended up being h first estimate was for a different vehicle than we test drove and asked for. It was a lower price than what we wanted so the payment ended up being higher. Luckily they worked hard to get us closer to that payment and we put a little extra down. More
Sam always does a great job. He quotes accurate wait times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! More
Complete satisfaction from start to finish. The service team was very professional. They arranged for a free loner due to us living 40 miles away. team was very professional. They arranged for a free loner due to us living 40 miles away. More
Great service associate. Very Good attention to detail. Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks More
Quick service for our recall. Very friendly. I would recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! More
Bert Tvrz was fantastic. Answered all questions I had on vehicle. We felt very comfortable, no pressure on buying vehicle. He presented all the options available. Bert was very personable vehicle. We felt very comfortable, no pressure on buying vehicle. He presented all the options available. Bert was very personable More
Very good at working your vehicle in when convenient for the customer. Communicated very well with me on the progress of the work being done. the customer. Communicated very well with me on the progress of the work being done. More