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Bill Kay Honda

Bourbonnais, IL

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1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

June 22, 2021

Kathy in service was very helpful. Kathy even walked me to my car and went through the different ways to turn my lane monitor on and off, she also said feel free to call her anytime I have a question. Th More

by dwfocken
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 22, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Kathleen! We're glad to hear that she delivered such a great experience and will definitely pass along your compliments!

June 18, 2021

It was a very smooth and great experience. This dealership gives exceptional customer service! Every associate I spoke with was very friendly and helpful. Even the manager, Jeff, checked in on me t More

by armenise.anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Jun 18, 2021 -

Bill Kay Honda responded

Thank you for sharing your experience with us, Anthony! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 18, 2021

Overall we had a great experience. Only negative was our first estimate was for a different vehicle than we test drove and asked for. It was a lower price than what we wanted so the payment ended up being h More

by RYANTLITTLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
Jun 20, 2021 -

Bill Kay Honda responded

Ryan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2021

Sam always does a great job. He quotes accurate wait times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! More

by paulfroeschle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios, Larry Chouinard
Jun 20, 2021 -

Bill Kay Honda responded

Paul, We appreciate your business, Sam and our team looks forward to serving you again soon!

June 18, 2021

Complete satisfaction from start to finish. The service team was very professional. They arranged for a free loner due to us living 40 miles away. More

by wiseguysguys117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 20, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2021

Great service associate. Very Good attention to detail. Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks More

by drdpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

June 17, 2021

Very prompt they dropped us off to eat, and picked us up when were ready very nice, and friendly. Clean place made us feel very comfortable More

by AlishiaAveritte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thank you, Alishia, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2021

Quick service for our recall. Very friendly. I would recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! More

by klh770810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 15, 2021 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 15, 2021

Bert Tvrz was fantastic. Answered all questions I had on vehicle. We felt very comfortable, no pressure on buying vehicle. He presented all the options available. Bert was very personable More

by jmrun31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bao, Bert Tvrz, Kathleen Omay
Jun 16, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. We're glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 15, 2021

Very good at working your vehicle in when convenient for the customer. Communicated very well with me on the progress of the work being done. More

by TWINACRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goodman, Bert Tvrz, Kathleen Omay, Samuel Rios
Jun 16, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

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